rhodeskin.com Reviews
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Join 418+ users reviewing Rhodeskin. Read verified ratings and real customer experiences on rhodeskin.com before you order.
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3.4 / 5
Average user rating
418
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for rhodeskin.com.
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rhodeskin.com Reviews
Read real experiences from customers of rhodeskin.com.
Brands may not incentivize or pay to hide reviews.
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Sophie
April 1, 2026
Delayed order
My order did not show up after 30 days of waiting, but I contacted the serviceteam who quickly reached out to me in order to resend my package. They were very helpful and effective.
Marta Masiarz
March 28, 2026
I am very satisfied with the customer…
I am very satisfied with the customer service. They helped me with every question I had and were there for me whenever I needed answers. The contact was quick and efficient, and the solution they provided fully met my expectations. The team was also very professional, friendly, and showed genuine care in resolving my issue. I truly appreciate their support and would highly recommend their service.
Marie
March 28, 2026
Excellent customer service
Excellent customer service, very responsive and supportive throughout my issue. I truly appreciated how quickly and professionally everything was handled.
Anna van de Zande
March 27, 2026
Lovely customer service
It went amazing and they had fast and great replies and eventually also helped me
Jesse
March 27, 2026
Phone case stretched out after a few…
Phone case stretched out after a few months.
Hafsa Keyani
March 26, 2026
HORRIBLE EXPERIENCE
HORRIBLE EXPERIENCE. Rhode left my parcel without my permission and then refused to resolve the issue. Rather than refunding me for goods I did not actually receive, they tried to force store credit or a replacement on me, as if that somehow fixes their failure.Even after I explained that I am abroad for my grandmother’s funeral and unable to deal with a replacement or store credit due to emotional stress, they still showed no understanding and no compassion. Their responses felt dismissive, scripted, and completely lacking in care. It was like a bot was talking to me not a human.The way this was handled has been unfair, stressful, and upsetting. Instead of taking accountability, they made the entire burden my problem.i have screenshots of the emails for proof. I expected professionalism and basic empathy, but received neither. Very disappointing company and an awful experience overall. What’s funny is that my friend (who is a white individual with a white name received a refund from them, however I have an ethnic name and I am a black individual). This is awful do not order from here.
Valeriia
March 23, 2026
I accidentally ordered the wrong phone case
I accidentally ordered the wrong phone case, and Rhode responded to my inquiry promptly. Unfortunately, once the order had been placed and processed, it was no longer possible to cancel or modify it. However, I was pleasantly surprised that Rhode issued a refund and allowed me to keep the incorrect item, even though I had intended to return it.
Benedetta Giacon
March 19, 2026
I absolutely love Rhode
I absolutely love Rhode. Pineapple cleanser, cleanses without stripping the skin. The barrier butter saved me from extremely dry skin. The glazing milk has become a staple in both my beauty and skin care routine. The blushes?? They blend like butter! Also the peptide lip treatment (I’m not a lip product girl) smells INCREDIBLE and just the expierence of applying it and smelling it it’s sensational. Customer service is excellent I once had a little issue with the bubble bag, in no time they responded and replaced it! 10 out 10
Eléonore Hilotii
March 17, 2026
Rhode Skin is a splendid brand
Rhode Skin is a splendid brand. It boasts an incredible aesthetic with revolutionary and very pleasant products. My order arrived within a good timeframe without any problems, and the packaging was very aesthetically pleasing. I was so happy !
Bruna Brendel
March 16, 2026
I bought a lip product and after months…
I bought a lip product and after months it started to form grains in it. I emailed them about it and their answer was: Since you purchased longer than 2 months ago we can’t do anything. (???) so their product go bad and I have to just deal with it? Terrible costumer service!!
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