restaurant.com Reviews
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3.8 / 5
Average user rating
490
Total reviews
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restaurant.com Reviews
Read real experiences from customers of restaurant.com.
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A Snider
April 1, 2026
Received a gift card as a gift
Received a gift card as a gift, went to try and use it from their list of restaurants and was told by the restaurant that they no longer accept them as it is too easy for them to be fraud.
peter gutierrez
March 28, 2026
WHAT A FLIPPING JOKE !!!!!!iI LIVE IN…
WHAT A FLIPPING JOKE !!!!!!iI LIVE IN FRESNO I SAW ON THERE APP 'THE WAFFLE PLACE ' WENT THERE HAD A BIG PARTY OF PEOPLE THERE HAD TH SPEND 50.00 AND GET 25.00 OFF. I SPENT 180.00 SHOWED MY COUPON THEY HAD NO CLUE , THEY COULD NOT HONOR IT . I CONTACTED THROUGH E-MAIL RESTAURANT.COM THEY SAID THEY WILL LOOK INTOIT NEXT I KNOW THEY CREDIT MY POINTS BACK ,NOT THE POINT THE WAFFLE HOUSE IS STILL ON THE SITE .I WENT BACK TODAY AND TALKED WITH THEN THEY SAID AFTER ME THEY HAD MORE PEOPLE COME IN .THEY HAVE E-MILED RESTAURANT.COM AND TOLD THEM THERE NT ON THE PROGRAM AND THEY DO NOTHING. THE RESTAURANT IS EMBARASSED AND GIVE THERE MAD CUSTOMERS A ONE TIME DISCOUNT BUT LET THEM KNOW ITS NOT THERE MISTAKE AND THAT COSTS THEM MONEY ...SO F-U RESTAURANT.COM YOUR POINTS BACK ON MY ACCOUNT DOES NOTHING FOR ME . TAKE "THE WAFFLE PLACE" OFF YOUR DAMN WEB SITE AND APPYOU A**HOLES !!!!!!
Dionne Alvarado
March 15, 2026
A scam, only the worst restaurants are there
I got $100 worth of coupons and the weekend after I was going to the first one but it said "permanently close" and the second restaurant didn't wanted to honor the deal
Jean Potter
March 7, 2026
I have over 16000 points in this place…
I have over 16000 points in this place and no one will take the coupons. I have tried most major cities, wile traveling. I have asked for refunds and they refuse. Lets say I have about 300.00 that I threw away. DO NOT TRUST THIS PLACE. Tried to use them for 10 years now. NOPE, they are a waste. BE CAREFUL.
Lilian Dircio
February 20, 2026
If I could give the restaurants.com app…
If I could give the restaurants.com app negative stars, I would. It's very frustrating when restaurants don't know how to use the discount or talk badly about restaurant.com and have regretted signing up with the app because the business owner said they don't make money off of customers.Especially TASTE OF THE MEDITERRANEAN inside i-94 Oasis!!!We went to McDonald's.
Franklin Strum
February 14, 2026
Package was for movie and dinner
Supposedly the deal package that I bought off Groupon had the merchant to call for both restaurant.com and emoviecash. They don't answer. I was supposed to get an emovie cash redemption code but all I got was the restaurant.com code. Scam
AZ
February 9, 2026
THIS IS A SCAM
THIS IS A SCAM. 99% of restaurants that are listed as "exclusive deals " don't accept those certificates. I had mine for more that 10 years, and I can't used them. I'm travelling to Savannah, GA which has about 5 restaurants listed. I called them and they don't accept those. It's like that in every city. Then I redeemed my certificates for points, to redeem those for coffee or something in the dining discount pass, but can't use that either- it's asking me to pay AGAIN for it, instead of using points Contacted customer service and they don't read emails, reply with cut and pasted responses like robots.
tanua mooring
February 7, 2026
restaurants don't take them
I have been a member for a long time. Previously it was hard to find a restaurant that accepted these discount certificates, when on the website it states they do. Seems they are having the same problem today. The places that no longer accept certificates should be taken off, i.e. Fish Tales in Cleveland, TX, and The Pit BBQ in Porter, TX. Frustrating!! Think when I use these up, if I can, I will not buy anymore...
Tom
February 5, 2026
They sell certificates to restaurants that often refuse to accept them!
Long story short: restaurant.com has, in my experience, a high percentage of deal certificates available to purchase for restaurants that refuse to accept them. On 2026Jan17 I purchased a $15off$30 certificate from restaurant.com for a restaurant in Worcester Massachusetts and on Feb3 I tried to use it but the restaurant refused it. Today, Feb5, I found out from a restaurant in Greenfield Massachusetts that they do not accept restaurant.com certificates even though restaurant.com has certificates for that restaurant available for purchase. A couple of years ago, I purchased a certificate for a restaurant in Putney Vermont, but that restaurant refused to accept it. In two of these cases, and probably many more, restaurant.com still has the deal certificates available for purchase. Restaurant.com does not provide a way to refund points to cash, and with the increasingly dwindling amount of actually legitimate restaurant certificates on their website, it is difficult to redeem points (which were acquired with money) and therefore they have nearly hijacked customers' points (money). I have contacted restaurant.com and have described this issue, but they brush me off with a polite email. Restaurant.com should update their website so that it displays only the restaurants that actually accept their certificates. After doing that, if what remains is a paltry list of restaurants, then restaurant.com should buy back customers points/certificates for a fair value.
Sandra Hua
February 3, 2026
This website does not update the…
This website does not update the restaurants they still have partnership with. I went to 2 different restaurants, and they claimed they are no longer apart of restaurant.com. The worst part is, one restaurant in our area has actually closed!
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