rallyhouse.com Reviews
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4.1 / 5
Average user rating
949
Total reviews
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rallyhouse.com Reviews
Read real experiences from customers of rallyhouse.com.
Brands may not incentivize or pay to hide reviews.
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Ward Secor
March 8, 2026
Inspect any t-shirts you receive by…
Inspect any t-shirts you receive by mail before you ever wear them. Ordered about four shirts after IU won their championship and Rose bowl and the Big ten. Two of the four found holes in them after only one wear and one wash. All they would do is give me 10 bucks back per shirt that cost 50 bucks. So I paid about $80 for two holy t-shirts.
Todd Vogel
February 26, 2026
Bad customer service and shipping
I ordered a sweatshirt and it did not come in the mail. I called a month after I did not receive it, and I could not get in touch with a human on the phone. After 2.5 months, I called them again. I spoke with a manager. They sent me a replacement, but would not give me a discount or partial refund on the order. It was a gift I needed, so I still paid full price for a sweatshirt that took 2.5 months to arrive. They gave me a discount on future orders, but I will not be shopping at Rally House again.
Glenna
February 26, 2026
I will never order from this company…
I will never order from this company again. I placed an order on February 9th. It was supposed to ship the 13th, then the 20th, & now 3/7. Part of it is a birthday present. All I get is the run around. Not even a slight compensation for all the trouble. If I could have given negative stars I would have!!!! Will not be ordering from here again!!! 🤬🥰🥰🥰
Shawnee McDaniel
February 12, 2026
Don’t Buy from Rally House
Jerked around by customer service for days. I still don’t have half of my order for my husband’s birthday and it was supposed to ship a week ago.Don’t buy from their online store and beware their prices are incredibly high.
KATHLEEN BIRCH
February 7, 2026
Rally house at Jackson Outlets
I visited Rallyhouse at Jackson Outlets in NJ. Nicholas helped me place an order on line for item not normally at their location. He was extremely knowledgeable and so professional. He is an asset to your store!
Aimee L.
February 4, 2026
Edwin and Sarah <3
This was, without question, one of the BEST retail experiences my daughter and I have ever had.We traveled all the way from Denver, Colorado to celebrate my daughter’s 12th birthday, and as a huge NBA fan (especially the Timberwolves and Anthony Edwards), this stop meant everything to her. Edwin and Sarah didn’t just meet expectations — they absolutely blew them out of the water.From the moment we walked in, Edwin took the time to explain the differences between the player card decks, breaking down why Rally House offered better value and a better overall product. It wasn’t a sales pitch — it was thoughtful, knowledgeable, and genuinely helpful. Both Edwin and Sarah made easy, fun conversation with us about favorite teams, sports passions, and even got to know us on a personal level. It felt real, warm, and incredibly refreshing.What stood out the most was that we were treated like people, not just customers. They went far beyond “ringing us up” — they built rapport, created a memorable experience, and made my daughter feel celebrated on her special birthday. That kind of care is rare and unforgettable.Because of Edwin and Sarah, this wasn’t just a shopping trip — it became a core memory my daughter and I will always treasure. Their energy, kindness, professionalism, and genuine enthusiasm represent the absolute best of what customer service should be.Thank you, Edwin and Sarah, for making our visit fun, meaningful, and truly exceptional. Leadership should be incredibly proud to have you both — this is the kind of experience that keeps people coming back and talking about it long after they leave.Take care, and thank you again for everything. 👏🏀💙
Barb
February 3, 2026
Organized, extensive assortment
Store was organized, clean and full of friendly, helpful associates. We found what we were looking for and more!
Jim Rowe
February 3, 2026
Extremely disappointed in customer…
Extremely disappointed in customer service provided by Rally House. Certainly sizing issues are going to occur. Your return and credit policy is very cumbersome and inefficient. My returns were received on Jan 12 yet no credit or replacement has been processed. Brand F is vastly superior. I thought I would give RH a try but you have lost my business. Goid Riddance
Kathleen Sharaf
February 1, 2026
Had a great experience there
Had a great experience there. I was shopping to get a birthday present for a little boy and the employees there were all helpful.
Sarah
February 1, 2026
Jason at the west Towne location was…
Jason at the west Towne location was friendly and very helpful
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