quantumfiber.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 1,013+ users reviewing quantumfiber.com. Read verified ratings and real customer experiences on quantumfiber.com before you order.
Related articles
1.2 / 5
Average user rating
1013
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for quantumfiber.com.
Brands may not incentivize or pay to hide reviews.
quantumfiber.com Reviews
Read real experiences from customers of quantumfiber.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Justin LeBlanc
April 3, 2026
Absolute trash
Absolute trash. When it works it’s great. But I depend on my internet for home security and every month I have it randomly go out for days and calling customer support is a joke. When you do get someone answer it’s some call center and they don’t understand normal polite English and they are rude and can’t help and then when you do get someone who speaks normal English they refer you to a different number that is almost always disconnected. Trash service and would not recomend
Kendyl Gull
April 2, 2026
A Month and a Half Later and Still No Internet
I closed on my house late last month. Before I even signed the papers, I was scheduled to get set up with internet. The tech showed up to my house, but never came onto my property. She circled around my entire block before telling me that she can't set me up because there were trees three houses down from me that were in the way and that it would take 5 to 7 business days. I rescheduled 2 weeks out thinking that they would have to be done by then. She shows up to my house, confused, and says "I've been to this house before". I tell her, "Yes, you have." And then she continues to tell me that nothing has been done for my house. She calls her supervisor and says they are essentially putting a rush order on it. HAHAHA they did not! A new tech, a guy this time, shows up. My walls are solid concrete and he is having a hard time drilling through my walls. About an hour in, he looks over and says that actually there is a hole right here and I will just use that one. This guy was at my house for 3 freaking hours. After 3 HOURS, he says sorry, they can't connect me today because the contractor only pulled the line to my house half way. The box outside of my house that he drilled into my wall is barley hanging on. TODAY, ONE WEEK LATER, they message me saying they are ready to reschedule but they are only available 2 weeks from now. IT HAS BEEN A MONTH AND HALF. I hung in for $40 internet, but I'm so concerned about the quality of the internet and their customer service. I guess you get what you pay for. If you live in Southern Utah, just go with InfoWest. Pay the extra $20 and be happy.
Aussiehunkslasvegas
April 2, 2026
i wanted a cheaper service as i felt…
i wanted a cheaper service as i felt bled out by cox, quantum fibre are the worst, and i hadn’t even got their service I cancelled prior to having it installed, bc the representative marlon, couldn’t help me with the tv package options, even tho 4 weeks prior, i ordered with him what i wanted as far as a tv package. I called back a week prior to the installation, and Marlan, said he couldn’t help me with a tv package, which i thought was strange, he said he would call me back, he didn’t, so the day prior to installation, i called Marlan again, and he said he couldn’t help with a package until i got the installation. That didn’t suit me, so i tried to cancel, Marlan, couldn’t help with that, said i had to go thru the quantum app. which was a pain, i had to call a number , that didn’t answer, and so now i’ve called quantum, and i’m told by someone who doesn’t speak very good english, that i have to pay a cancellation fee, for even poorer service Cox is expensive, and their prices are out of control, but at lease i can get them on the phone 24/7 and they can answer my questions, and put into action
Brandon Anderson
April 1, 2026
Wow what an absolute joke
Wow what an absolute joke! Paying quantum fiber 70 dollars has been the most stressful thing I’ve ever done. Installed on the 28th and I haven’t had service last fifteen minutes after a technician leaves. I would not recommend these guys to my worst enemy
Kay Prom
April 1, 2026
There is no longer any customer…
There is no longer any customer service. Everything is through the app, which only works some of the time. We were instructed to wait five days for new pods. In the meantime, we are completely without wireless service in our home.
Rita Clayton
April 1, 2026
Not REALLY available in my area
I signed up due to soaring competitive pricing. They touted availability for 1/3 of the price. They took my money and scheduled installation. Low and behold....they need to run a line across the street. Was given a projected delay if 2 weeks. After SEVERAL (more than 2) weeks elapsed, I contacted quantum for a refund. Was told no can do but I will not be billed until after install! Well thank you daddy warbucks! I just received actextva few days stating my install is scheduled for Christmas Day of this year. I guess they will be holding my money for the next 9 months or so. What a raquet.
Jim Swistek
April 1, 2026
Service went out told earliest to…
Service went out told earliest to repair was 10 days then they did not show up and then said it would be 5 more days. Whatever you do don’t use them. Service is terrible. Also when we had DSL we only needed the router to get whole house internet now with fiber we have a router and /4 extenders and still doesn’t cover the whole house, worthless internet providers.
Emme
April 1, 2026
If I could give Quantum Fiber negative…
If I could give Quantum Fiber negative stars, I would. I would rather live without internet than to ever work with this company again. We had Quantum Fiber installed at my elderly grandmother's home and during the process they cut her landline – I found other customers online where this also happened to them after a Quantum Fiber install. Her landline is the only way anyone can get in touch with her and is connected to her emergency alert system. When we called to let Quantum know and to try and get someone back out to fix the issue, we were redirected to a separate company that handles property incident reporting – Sedgwick. We were told we would receive a call back to schedule something in 48 hours – 48 hours just to get a call back to schedule a repair for something they messed up? And now we are being told that they cannot fix the issue and that we would need to call the phone provider to fix the issue – which is now costing me $150+ because the phone provide has to make physical repairs to the line inside the residence. Needless to say, we immediately cancelled our service with Quantum Fiber. And my 92 year old grandmother is still without a phone. It should be a crime to be this bad of a company.
Jorie Butler
April 1, 2026
Installed my service with a cable…
Installed my service with a cable hanging down over the apartment parking lot next door - cars were hitting it. Didn’t fix it until I called repeatedly to escalate. Service interrupted march 2026 and service appointment made for one week later - with an extremely negative toll on my work. Then they cancelled the appointment because “service was restored” only it wasn’t - so I called to tell them and they set me up for an appointment ANOTHER 8 days later. Horrible company.
customer
March 31, 2026
Days-long waits with no internet
Customer service is awful. It took four days to get a technician on-site to fix my connection. That’s four days without internet. Then the service dropped out again three days after that. Scheduled a technician for the earliest possible appointment, which was three days later. Technician never showed up. So I’ve had Quantum for two weeks and I’ve been without internet for seven days and counting. I wanted something better than Comcast Xfinity and this is worse.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).