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4.3 / 5
Average user rating
17671
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for purevpn.com.
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Read real experiences from customers of purevpn.com.
Brands may not incentivize or pay to hide reviews.
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Alexandre
March 31, 2026
I recently migrated my account from Ivacy to PureVPN, and I must say the experience was surprisingly positive. I was a bit concerned about how the process would work, but Uzair from the support team guided me through every step with great patience and expertise.The migration was seamless, and Uzair made sure everything was set up correctly. It’s rare to find such efficient and helpful customer service these days. I’m very happy with the service so far and highly recommend PureVPN, especially for their top-notch support team. Thank you, Uzair!
Mr. Brian Cox
March 31, 2026
Excellent support - thanks again guys..... you're the best......
niels
March 31, 2026
useless there is always something wrong with the app in holland then the server doesnt work or you cant log in etcetcI had to fix it myself by removing the app againNo help from purevpn
Michelle Clement
March 31, 2026
Reliable service
Subin Ninan
March 30, 2026
Very shoddy business practice. Their servers are slow and they auto renew even though you don't use their service
Jason Hoolsema
March 29, 2026
I was connected with support and they were able to take care of my request quickly and professionally. Great service!!!
CARL MAYNARD
March 28, 2026
I had trouble paying for my subscription renewal. All attempts were declined. I was supportedf by several agents, all didnt really help. Except the last one Saad, he was great and told me to renew in private mode on my browser and that worked straight away!
Tomas
March 27, 2026
the problem was serious but was solved
NA
March 27, 2026
Prompt response
Annet
March 27, 2026
Was a quick response and solution.
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