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3.2 / 5

Average user rating

2039

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for purchasingpower.com.

Score

3.2

out of 5

Good

2.0K Reviews

5

66%

4

6%

3

4%

2

2%

1

22%

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purchasingpower.com Reviews

Read real experiences from customers of purchasingpower.com.

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Latonya Barnes

March 30, 2026

I recently purchased a ninja air fryer…

I recently purchased a ninja air fryer from them which is extremely overpriced but any ways they shipped out the product and took the whole amount out of my paycheck!!!! And couldn’t tell me why when I originally requested to have payments taking out every pay period!!!! I was highly pissed!! Contact customer service and they was dumb as a rock sorry that’s what I got from them!! I will be removing them asap from my LES because the item is already paid for !!! My first time with them and last , they should not be allowed to be in business with the federal government!! They are scammmers!!!!!!!!!

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M

March 26, 2026

Terrible Human Beings in this Company - Extremely Unethical

We are writing this from the perspective of a supplier partner in Mirakl's database. We had been treated complmetely rudely by this company and especially Rhiannon Stapleton. Our entire team will be leavintg bad reviews this week, as we're all shocked at the level of treatment we've received.

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Phelesha Morris

March 2, 2026

They don’t care about their customers

They are making me pay for a trip to Mexico in spite of all that’s going on with the cartel and the government and then still expect me to pay over $1600 for a trip that I do not feel safe going on. They were no help at all. They did not care and I will not be using them again.UPDATE: I received a phone call from corporate today and they refunded me my money. They apologize for how the situation was handled.

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Kim Velazquez

February 23, 2026

Received cheaper item with no price adjustment

I purchased a PS5 in December 2025. I received a different item than the one I ordered. I asked for a price adjustment since the item I received was cheaper. The man I was dealing with stated that according to their supplier the PS5 I received was more expensive than the one I ordered and they wouldn’t do a price adjustment. This is not the case. He offered me to return the item for a refund. Due to the poor customer service and him not knowing the prices of their items I decided to keep the item since I can’t guarantee that I will actually get the refund. So now I will be paying a higher price for a lesser item. I will never order anything from them again. I also made sure to tell my coworkers at Disney about my experience.

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Tracy Paluck

February 21, 2026

Stress Free Ordering

Purchase Power gives you the access to get what you need without the stress or hassle of using your 401K or burrowing money to purchase what you need.

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L Covington

February 8, 2026

DO NOT EVER PURCHASE ANYTHING FROM THIS…

DO NOT EVER PURCHASE ANYTHING FROM THIS COMPANY THEY WILL NOT STAND BEHIND DAMAGE TO PRODUCTS CURRENTLY OUT OF 2000 DOLLARS BECAUSE OF DAMAGE THAT WAS CAUSED EITHER DURING THE STORING PROCESS OR THE DELIVERY PROCESS ,THEY WILL PUT THE BLAME ON EACH OTHER AND NEVER TAKE ACCOUNTABILTY EVEN WHEN YOU SHOW THE PROOF .

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Julia Lopez

February 6, 2026

Terrible company

If I could give this company, zero stars I would back in July 2025 I ordered a $2000 iPhone which I never received. I called the company and was told they would look into it. I called UPS they had a tracking number but yet didn’t have the phone. I called Purchasing Power again. I even talked to human resource about it and had a phone call from a manager asked me to call her. I thought we were gonna fix the problem but nope she never answered me back. She never answered my email so now I’m stuck paying for a phone that I never received. Pretty sad. Never will I order anything from this company again?

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Marleina Tomerlin

February 4, 2026

I am grateful to PP when I need or even…

I am grateful to PP when I need or even want something that I can't afford full price upfront, I'm able to make smaller payments and not make a huge impact on my finances, very convenient!

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Naphtali Jackson

January 22, 2026

This absolutely one of the worst…

This absolutely one of the worst companies. I brought tires from them. It was the wrong tires. I return them the same day. Got an email a day or two later about the tires being returned. One month later they are still taking money out of my paycheck and have not returned the credit and tell me they do not refund you your money. I called every week twice a week to see what the update was and kept getting the run around. Literally the same answer wait 24-48 business days. I ask to speak to a supervisor. I spoke to Raja and there was absolutely nothing he can do and was no help. He stated they don’t give him any information or updates but my problem has been escalated to the right team. I asked to talk to someone higher than him and he told me it will take 5 business days. Still haven’t heard from anyone. I will never buy another thing from them and I will spread the word about this company to anyone I can. For them to treat customers like this especially loyal customers it’s ridiculous. Plus they up charge all their prices so I should have known better. If I could give a negative star I would.

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Kathleen

January 21, 2026

I strongly recommend people do not…

I strongly recommend people do not order from here. They are very high priced and charged me more than what the chair is worth, after three months of having the reclining chair the reclining part broke and they refused to replace it. contact the customer service many times and they’re doing nothing about it, but still take money out of my paycheck. I had to report them to the Better Business Bureau and the dispute is still going on because they simply will not replace the chair. they had the nerve to tell me they would give me a discount on my payments to pay to fix the chair myself that is just ridiculous. They’re charging me $900 for a $600 chair which is insane. so I strongly recommend anyone do not order from them.And this is to the response from Purchasing Power. Your reply is not true. I’ve been contacting you people for two months and would not give me a resolution. i’m simply asking to replace the broken chair and now you’re telling me it’s out of stock you offered me a return, but you wanted to get the chair and not give me my money. I have been more than patient and I’m still paying for a broken chair. You have other chairs to stock you can replace it with further more. You shouldn’t be selling furniture that breaks only after having for three months. so the only resolution is to replace my chair I don’t trust the chair back and get my money back because I know that won’t happen so I will continue this and keep filing complaints until I get this chair replaced. but again, I am being ignored by Purchasing power to resolve this issue.

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