protonvpn.com Reviews
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2.1 / 5
Average user rating
849
Total reviews
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protonvpn.com Reviews
Read real experiences from customers of protonvpn.com.
Brands may not incentivize or pay to hide reviews.
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Chris
March 30, 2026
It's the real one
Paid business user for years. I can receive mail through my own domain, and have extensively tested ProtonVPN using Windows, macOS, and Linux systems since 2017. There are a few complaints here which are user-error, such as the killswitch disabling your internet (as designed), and servers being "removed," when they are not. I personally prefer the Proton ecosystem to that of, say, Google for mail and calendar. The VPN was my introduction into that ecosystem and I'm quite happy with their privacy policies. Watch some how-to's, test on mobile not just PC, and look at what they are doing as a company. This is a real one, and I'd gladly put my money where it's deserved. I was originally recommended to Proton via Inteltechniques.com.
family Anderson
March 28, 2026
Virus
Its a virus that will block your PC from the internet unless you use the VPN.
Jack Jezek
March 26, 2026
Don't touch Proton with a bargepole
As part of my experience with Proton VPN I was asked to prove payment on my account. Unfortunately, the card I made the payment with had expired and I had no record that I could show. Proton put me through to a company they said could help. Subsequently, I was charged £22 for their services. They said they would reimbourse me; they never did. Instead, the company, Chattechsupport has charged my credit card £30 for 2 months plus Non-Sterling Exchange Rate fees. Needless to say, furious, doesn't even come close.
Moo
March 26, 2026
Losing My Trust
I've been a customer for many years, but the move to "streamlined server lists" is a big step towards distrust for me. Limiting people to a subset of servers that is directly linked to their account, a subset that does not change either is not a good look. Doesn't matter if one is down for maintenance, if most to all of them are heavily utilized(80+%), or even if some amount of time has passed. I can't even search for a specific server in their apps(Desktop or mobile), ONLY the preset listed servers show if I try. I honestly would have recommended Proton in the past, and if the VPN is only a cherry on top for you, fine. However if a VPN is all you want, I'd consider looking elsewhere, even I'm considering moving on to a competitor at this point.And a small added note, I do understand some of their reasoning for this move. It's the execution that feels poorly thought out for me.
Jimmy
March 25, 2026
Constant data dropouts
Constant data dropouts only resolved by disconnecting Protonvpn and when working it's unable to load certain pages video pages. I use Proton email which I love but their vpn on Mac os is sub beta standard
Pablo
March 24, 2026
Proton VPN: Worst Ever
Worst ever, it killed my conectivity, I wasted two hours figuring out that this thing was responsible.Can't belive how bad this thing is.I contacted support and they answered several days late.Useless.Stay away from them.
M.J. Atkinson
March 20, 2026
Slows your speed greatly
Slows your speed greatly and randomly will change the country you are VPNing to without telling you or you doing anything. Poor service, would not recommend
Thomas Carpenter
March 14, 2026
Out with Nord, in with Proton
Was having real problems with NordVPN after installing it on my new laptop with a Snapdragon processor. Talked to a computer engineer who recommended Proton VPN as a possible replacement. Since installing Proton those problems have disappeared, and my laptop speed is faster. Installation was a breeze, and the cost is much less than Nord. I'm sold.
Emma
March 13, 2026
Terrible
Had an issue - sent multiple tickets over a few days with no response until I asked for a refund. Waste of time - save your money and pick one of their competitors that will actually respond when you need help
Ashton
March 13, 2026
Made my internet faster?
Made my internet faster?
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