primowater.com Reviews
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Join 8,853+ users reviewing Primo Water. Read verified ratings and real customer experiences on primowater.com before you order.
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3.5 / 5
Average user rating
8853
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for primowater.com.
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primowater.com Reviews
Read real experiences from customers of primowater.com.
Brands may not incentivize or pay to hide reviews.
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Jocelyn
April 9, 2026
The water isn't tasting good anymore it…
The water isn't tasting good anymore it is tasting moldy it used to taste fresh it doesn't taste fresh anymore
Customer
April 9, 2026
A good company
We don't really have any other choices in water deliver companies, however Primo has been very good. The delivery drivers are kind and professional. All instructions are followed. The cost is higher than it should be, but again this is the only company in our area. The website has been revamped and it's very difficult to navigate. Billing due dates are not clear. But overall a good product.
Hai
April 9, 2026
Accurate delivery
Accurate delivery
tw
April 9, 2026
I wish I could give zero stars
I wish I could give zero stars. TERRIBLE!! beware!! Unethical billing and customer service.
SM
April 9, 2026
Good tasting water, great service
Good tasting water, clean, new bottles with handles, flexible deliveries on time, professional drivers that help load bottles onto our rack, good website to make updates and changes to our order.
Rahhal
April 9, 2026
Your service is very good
Your service is very good
Thomas
April 9, 2026
kept their dlvd word.
kept their dlvd word.
John
April 9, 2026
Excellent service delivered to my door.
Excellent service delivered to my door.
Emily Kinnier
April 9, 2026
Great service!
Like that you send me a notice when the next delivery is pending. Delivery drivers very pleasant.Also, find the support folks to be very helpful.
customer, L Rogers
April 9, 2026
The service is always great
The service is always great, what isn't is, when my schedule delivery date gets changed unexpectedly.
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