powera.com Reviews
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2.0 / 5
Average user rating
86
Total reviews
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powera.com Reviews
Read real experiences from customers of powera.com.
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F U
January 28, 2026
Power a support is a pain in the ass
Power a support is a pain in the ass you take a picture of the front and back of the controller then a pic of your reciept sounds easy huh.Well after they contact you they tell you to use there app to fix your controller of course that doesn't work so you contact them again telling them the app did nothing well they contact you again telling you send another picture of the back controller because they can't read the sku and lot number on the back but however for some reason you can see the picture really well but they can't.You have to jump thru hoops to get a replacement from them i remember when it was so easy to get replacement controller from them now it is a royal pain in the ass to do so.
Spike Hoppus
November 17, 2025
This company sucks
Man, this company does not care about customer support in the slightest about a controller a little over a year ago. The controller worked for four days and then after that decided that it no longer wants to do anything that it’s supposed to do when contacting support half 1 million times I’m always given with the same fabricated copy and pasted options. They tell me take a picture of your controller with all this information. Send us a picture of your receipt if you still have it and we’ll do this one time courtesy and send you a new one. Well I no longer have my receipt and this whole issue is due to an update on their side with the hardware or the firmware on the controller and even if you try to update or set the firmware back it’s gonna be impossible because the controller will always fail. Yeah you can download there little app that’ll help you adjust and possibly get things going, but it’ll ultimately fail again and again and again.
Lukas
October 21, 2025
Ummmm its alright
It has potential, but they need to allow to use any usb-c cable, as the one they provide is total ass, cheap controller to get you by but you have to sit like a robot so the cable doesn’t bend, or sell the controller with a spare cable.
kris flynn
August 24, 2025
I purchased a fusion pro 2 controller…
I purchased a fusion pro 2 controller for added functionality on xbox. None of it works. You need an app to set functions, app not available. Sent a dozen messages back and forward to make zero progress. RT button only presses to about 90% when tested. Trigger stop buttons are unusable. Very disappointing
Spring
August 6, 2025
2 controllers broke In less than 2 months
Bought 2 controllers from Walmart for my grandson and his dad for my grandsons 9th birthday so they can play a game my grandon loves and in barely over a month, both controllers don’t work. One it’s a stick and the other won’t plug in right. A wired and a wireless. This company’s product is terrible. Do not buy
Medziun Pavel
August 6, 2025
PowerA xBox/PC Wired Controllers
I’ve purchased several controllers (for Xbox or PC) from GAME and Argos, all from this brand.In total, I went through around five or six units.The first controller was replaced twice under warranty — the original developed issues with either the analog sticks or the RB/LB buttons, and the replacement did the same after 3–5 months.When the third controller failed, it was no longer covered by warranty, so I bought a new one — which, unfortunately, also ended up with the same problems.To be fair, customer service was great — they handled all exchanges quickly and without hassle.But sadly, the long-term reliability of these controllers has been consistently disappointing.That said, I have to acknowledge some positives:The design and build feel great in hand — they’re comfortable, well-balanced, and made of pleasant materials.The detachable long USB cables are a clever and practical idea — they can easily be replaced if damaged.However, despite the nice design and ergonomics, the technical quality and durability of the controllers just isn't there, based on my experience.Since then, I’ve switched to using the 8BitDo Ultimate Controller — and after months of regular use, I haven’t had any issues at all.
Craig McBeth
July 20, 2025
I had a controller owned for 8 months…
I had a controller owned for 8 months and it developed stick drift. I wrote to the company with photos of my receipt and they sent me a warranty claim to get a replacement or refund the next day. Controllers are affordable but i like them and customer service was first class in my experience.
Simon Johansen
July 19, 2025
Not worth the savings.
I bought a controller to use for my PC. At the time, I thought it was an original controller from MS, only to realise it was a PowerA controller when I got it.I saved about 100 DKK on it compared to an original controller, and I've had SO many issues with it from drifting on the left stick, and now the left trigger also activates the right at the same time, making it look like it just doesn't work.Save your money up for an extra month if you need a controller, and buy an original controller instead. Stay away from this company at all costs.
Kunde
July 9, 2025
update bricked controller
i tried to update my controller via the app off powerA and it got bricked, but the awsome support fixed it, but dont do the update to your controller
Patsy
June 17, 2025
I bought a PowerA enhanced wireless…
I bought a PowerA enhanced wireless controller at Sport Direct in Jan 2025, the box stated it has 2 year warranty! It cost £39.99 Now, less than half year, one button is not working and I asked for repair, they just say I bought it from an unauthorised reseller, so that I didn’t get warranty, it is totally unfair and ridiculous that I need to know who is the authorised reseller before I buy sth. even it is a chain store company ‘Sport Direct’?The customer service of Apower is very KIND too which give me link to let me know their company policy so that I have no chance to have that trick next times!
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