poolgeek.com Reviews
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4.7 / 5
Average user rating
40
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for poolgeek.com.
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poolgeek.com Reviews
Read real experiences from customers of poolgeek.com.
Brands may not incentivize or pay to hide reviews.
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Dianna Kirchner
December 14, 2023
Reputable Company
By mistake, I ordered spa products that were not compatible with our spa and PoolGeek was gracious enough to take them back without question. They were very helpful and understanding. I highly recommend this company for their fast response, integrity and quality of product line.
Deogee Nielsen
October 28, 2023
I absolutely recommend Pool Geek for a…
I absolutely recommend Pool Geek for a trusted supplier for pool and spa supplies.Evan was so wonderful with assisting me with a return of an item that I ordered incorrectly.Thank You
Eric Roman
July 31, 2023
Great Experience
I gave Pool Geek a try and couldn’t be more satisfied. Good prices and quick delivery. Thanks!
Matt Puntney
July 27, 2023
What an easy way to get hard to find…
What an easy way to get hard to find pool supplies. We live in a rural area with limited options for most things. The single pool store in the area never stocks much, and is very expensive. Amazon has off brand stuff that I don't trust. And it's 2+ hours to metro area with a selection. Enter: poolgeek.com. Not only did they have everything I needed, but I found additional products by the company I like that I didn't even know existed. They beat their own shipping date by a day and beat the other retailers by a good 30% or more. Made me a customer overnight. Thanks!
Wendy D
June 27, 2023
BEST BAQUACIL prices and GREAT customer service!!!
BEST prices on BAQUACIL I have found!! Ordered 3 different items and they all came as expected. Well almost that is. One of the boxes had most of the bottles upside down but I am sure that happened during shipping. This caused 2 of the bottles to leak. I sent them pictures of the issue and within 2 days, I had the replacements at no extra charge.
Elwin Havens
August 7, 2021
Staff were very helpful and I got a…
Staff were very helpful and I got a product that help remove algae from my pool. Shipping the product was faster then expected.
noelle
June 30, 2021
I had to order shock online because of…
I had to order shock online because of the shortage. Pool geek was amazing!!! Great customer service and fast shipping. Would do business again with them.
Jonathon Vernon (jvern25)
April 28, 2021
Pool Geek scam?!
I purchased two bottles of jacks magic true blue calcium remover- both bottles came empty, leaked during shipping. They refused to send new bottles.. I live in texas- we just had that freeze. Conveniently all products on website were sold out until you get on Amazon where they are selling the same products with a huge price increase. I do not trust this company one bit. Best of luck to the rest of you. Fed-ex if you happen to see this look in to it. They ship bottles with spray lid unsealed from factory
Marcia Kaster
April 5, 2021
Fast Shipping...Great Company!
I just ordered a 40 lb. bucket of Bioguard Complete Sticks. I was worried about the sticks breaking apart during the shipping process. However, there were no problems! The shipping was fast and the sticks were all intact. I will order from Pool Geek again!
Heidi Wurlitzer
August 12, 2020
BUYER BEWARE!!!!
BUYER BEWARE!!!!I purchased something from POOL GEEK from AMAZON. It was 3 times the amount of chemicals that I needed. When I went to return it at UPS they informed me that the mailing label from POOL GEEK did not include postage and it would cost $14.95 to send back a $42.00 items.Your business is better done with a more reliable company than POOL GEEK!BUYER BEWARE!!!!
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