pitneybowes.com Reviews
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Join 7,157+ users reviewing Pitney Bowes Ltd (UK & ROI). Read verified ratings and real customer experiences on pitneybowes.com before you order.
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4.7 / 5
Average user rating
7157
Total reviews
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pitneybowes.com Reviews
Read real experiences from customers of pitneybowes.com.
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Cheryline
April 2, 2026
Great service provided by the engineer
Great service provided by the engineer, Colin Prescod! Colin did a brilliant job—quickly identifying the issue with our franking machine and resolving it with great speed. He was very clear in explaining the problem and gave us a helpful timeframe for how long it would take to fix, which staff greatly appreciated. A new screen was required for the machine; this was impressively replaced the next day. Before leaving, Colin tested the machine with staff and restored all of the previously used settings.
Helena Beckford
April 2, 2026
Visitor System
The service was extremely quick from initial query to full set up. Visitor System SAM is easy to use and navigate and there is always someone available to help if you need a real person!
Luke
April 2, 2026
Dave DUNN is always friendly and…
Dave DUNN is always friendly and helpful and always fixes any issue that may come our way.
Catherine Fletcher
April 1, 2026
Great service today from Stuart Burton at Pitney Bowes
Great service today from Stuart Burton at Pitney Bowes. Thank you.
customer
April 1, 2026
Easy Seamless installation thanks to…
Easy Seamless installation thanks to Jim.
customer
April 1, 2026
I didn't want to change the franking…
I didn't want to change the franking machine but was made to and then we had all sorts of problems setting it up which was a total waste of my time. Still waiting for the tech people to contact me.
Colette McGivern
April 1, 2026
Neil was very professional and…
Neil was very professional and explained every step when trying to sort the problem with the machine
customer
April 1, 2026
The engineers arrived on time and…
The engineers arrived on time and completed the installation quickly and efficiently.
Fi
March 31, 2026
Very helpful and knowledgeable
Mike in technical department has been so helpful in resolving an issue we had with the franking machine. He has been incredibly patient and knows exactly how the system works. He found a solution right away.
Jordan - LSEC
March 31, 2026
Amazing set-up experience
We had Neil Strotton (an Engineer and Representative) come out to help us set-up our new machine, our team felt incredibly confident following his instruction and advice which is impressive for what can be considered a complicated/confusing task. Incredibly impressed by the service, knowledge, and personality Neil brought to it!
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