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2.4 / 5

Average user rating

2443

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for pipingrock.com.

Score

2.4

out of 5

Fair

2.4K Reviews

5

32%

4

4%

3

2%

2

5%

1

57%

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pipingrock.com Reviews

Read real experiences from customers of pipingrock.com.

Brands may not incentivize or pay to hide reviews.

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R

ronald wells

April 5, 2026

Absolutely do not shop this company…

Absolutely do not shop this company horrible customer service and customer support

R

Robert

March 16, 2026

They used to be so good

They used to be so good, I just tried to order some things, and could not check out, just kept going around in circles, tried to contact them, was asked to chat to. cyberspace, would not connect. W. T. F. Happened?

M

Mann Khalifé

March 11, 2026

Exceptional Customer Care

I have been using Piping Rock products for the past few years, and I am very satisfied with their product quality and service overall.In my last order, I didn't pay attention to the ingredients of the products. There was a product with an ingredient that is forbidden in my country of residence. So it was confiscated and destroyed by the authorities. However, the remaining items were later shipped to me.I contacted customer service, and Mr. Afroz patiently helped me out and issued a full refund of my order.I appreciate their professional service and exceptional customer care. Thank you!

R

Ruan kamak

March 9, 2026

One simple sentence "Don't waste your time"

If you have multiple accounts they'll cancel your order and the refund takes over a week! I did twice on different accounts and my funds now being held up! I have been with this company over 10 years without single incident and the reason they gave me totally unacceptable!

P

Philipp Gruebler

March 7, 2026

No issues

I regularly order some vitamins my doctor described me in Switzeland. I buy them on Pipingrock, because they are much cheaper (like 5 to 10 x).Delivery is a bit slow (2 weeks) but free. So nothing to complain about. Never had an issue

M

Mia

February 22, 2026

The company has literally taken 80% of…

The company has literally taken 80% of the goods previously shipped to Australia away. They claim shipping restrictions to Australia but after checking customs, non of the items are actually restricted entry into Australia. One example is magnesium??? No longer available on their website for Australia. Very disappointed sounds like they're gone down hill.

J

Jenny Byrne

February 21, 2026

If I could give a zero I would

If I could give a zero I would. Their gel caps suck - they are in different sizes some actually exploded in the bottle. Not only that I heard a sexual predator was a manger at one of the plants- fired then rehired. I don’t know how the bottle passed inspection. I amTotally grossed out - this company has not only bad quality supplements but no moralCompass

L

Larra Johnson

February 19, 2026

Do not order from this company!!

Do not order from this company!!! Seriously poor packaging and a broken item they are giving a lower price refund. They don’t bubble wrap their bottles so come damaged..

J

Johann Botha

February 17, 2026

I never received the product that i…

I never received the product that i bought on 4 January 2026 and then still the audacity of asking me for a review.They are scammers out to steal your moneyJFBSouth Africa

V

Versie Lambert

February 12, 2026

My experience was terrible!!

My experience was terrible!!! HIGHLY DISAPPOINTED I ORDERED SAGE 1600 I received HOLY BASIL and the order form has Sage can you make this make since. However, you cannot make this up.

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