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4.0 / 5
Average user rating
153926
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for photobox.co.uk.
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Read real experiences from customers of photobox.co.uk.
Brands may not incentivize or pay to hide reviews.
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David
April 13, 2026
Easy to use software. Prompt delivery.Excellent price.
Liz Lampard
April 13, 2026
Usual ease of composing pages (but I have had quite a lot of practice now)
Mr Michael Stanners
April 13, 2026
The posters were delayed by the courier I phoned to try and get something done about and was told so long as it arrived by a specific date I could not have a refund. The posters were for my dads 90th birthday party so were a complete waste of time when they arrived 2 days afterwards. I told the lady on the phone I would never order from you again and would also tell my friends and family not to use you as the service is unreliable but the lady did not care and just read from a script.
Angela
April 13, 2026
I love the fact that now we can create albums without being online. There are so many new stickers, pages to choose from. Its great fun and the result is amazing.
Judith Foxon
April 13, 2026
I would give 4 stars for the product but poor customer service lets it down. I paid £1.50 extra to have fast tracked delivery for a photo book I ordered. The delivery date was given as 9th April. The photo book was delivered 2 days after the planned delivery date. Be aware that Photobox won’t refund the additional £1.50 I paid because the delivery dates are only estimated and they’ll only refund if the product is 5 or more days late.
Alison
April 13, 2026
I really wanted to capture the best holiday experiences in a photo book and I was so happy when it arrived , good size , quality and a wonderful keepsake. The 2nd book I ordered had several photos that were only half the picture. I didn't notice this on the review pages.I have ordered a third book so hoping it will be as good as the first
Elizabeth Ann Prideaux
April 13, 2026
Been using services for years, always reliable, quick turnaround, quality photos + books.
Andrew Edgar
April 12, 2026
Easy to use overall. Reasonably quick turnaround. Photobox 'kept in touch' throughout.
Hailie Mascarenhas
April 12, 2026
Have been using Photobox for over 15 years Family posters, from weddings to now having 7 grand children and even a great grandson .I can honestly say I have never been disappointed in yearly Calendars, family Posters , prints etc. etc. Check out all the options they offer.100% satisfaction guaranteed Sally-Ann
Margie
April 11, 2026
I find it very frustrating that you can’t return to a previous photo you place in an album when you move on to try another in that space there needs to be a button to press to return to previous photo.
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