perigold.com Reviews
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4.3 / 5
Average user rating
1812
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for perigold.com.
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perigold.com Reviews
Read real experiences from customers of perigold.com.
Brands may not incentivize or pay to hide reviews.
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Phyllis Ferguson
April 1, 2026
Perigold
Great customer service. Delivery is vey good as well.
Jan Allnutt
April 1, 2026
A little expensive but very nice
A little expensive but very nice. Hope I feel the same when I see it in person.
Amanda
March 26, 2026
Delivery communication sucks
This is the second time I’ve had to fight just to get clear communication about a delivery. I will say, the actual products I’ve received from Wayfair and its affiliates have met expectations, but the delivery experience continues to be frustrating.Previously, I paid for full-service setup, had multiple scheduled appointments for assembly, and no one ever showed. I ended up assembling an entire multi-piece entertainment system myself.Now, with a large 106” kitchen hutch delivery, I was told the third-party carrier attempted to call me three times to schedule. No calls, no voicemails. If calls were made from a “potential spam” number without leaving a message or callback info, that does not count as communication.To make matters worse, the representative insisted I was wrong, became dismissive, and then disconnected the call while I was on hold for nothing. Because after I called back, the lady I spoke with said whoever you were on the phone with has already annotated the account, you didn’t need to be on hold. So he was just being that way to be that way because I was clearly frustrated-Don’t work customer service if you don’t want to solve problems on behalf of your company. At this point, it’s not the product-it’s the consistent lack of accountability and professionalism in the delivery process.
Kelly Aguilar
March 20, 2026
Extremely unhappy customer
My chest was delivered with one broken drawer. The parts to fix it are no longer available, so an entire new drawer is in transit. The delivery time has now been delayed TWICE, with no further communication for two days and counting.
Deborah Parme
March 19, 2026
Delivery was good
Delivery was good. Product has been good. Some descriptions could be improved.
Patti Adami
March 16, 2026
Rug isn't made well
Rug isn't made well. Not bound at the edges. To make matters worse, the carpet was rolled but then folded in half for shipping and has numerous wrinkles that have yet to flatten out even after multiple vacuums. Would not purchase again.
DJB
March 15, 2026
Story to unfold..........delivery date reality issues
I ordered a neck pillow that was going to arrive around March 7th. That date was a lie. The item was not even prepared till the 11th or 12th. I then learn item would be delivered around the 13th or 14th. I am traveling from the 13-23rd. No one to pick up delivery. I called Perigold and told them they had to set delivery until after the 23rd. They agreed to the change. We will see what happens. I would not have ordered if I had a date that would interfere with my travels. Promise delivery dates to be more accurate. Email me again and I will let you know if item is delivered at a convenient date.
NC
March 14, 2026
Chairs are beautiful
Chairs are beautiful. Top notch. Great swivel and quality fabric. Delivery was a breeze. Very nice professional team.
Beatrice
March 13, 2026
No issues with ordering or shipping
No issues with ordering or shipping. I received my table at the expected time.I was surprised at the gold edge of the table. I didn't notice it in the online picture. I would have preferred black as the edge color, matching the table legs.
Nora Goldschlager
March 13, 2026
Good product
Good product, frequent updates.
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