pearlparadise.com Reviews
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4.7 / 5
Average user rating
28
Total reviews
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pearlparadise.com Reviews
Read real experiences from customers of pearlparadise.com.
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Peggy Shih-Pei Wu
February 19, 2026
Blue akoya side-drilled Ombre
I returned to Pearl paradise again and purchased a blue akoya side-drilled Ombre strand (2.5-4mm) through their live event. As always, the strand is top quality and meticulously arranged. They finalized the strand into necklace and I just received it today. So beautiful and very excited to wear this fun piece.
Cathy Young
December 18, 2025
So much fun to choose the jewelry the family liked!
I wanted a longer strand than the normal one, and when I emailed them, they set up a custom strand showing where they selected several colors from the color spectrum I was interested in. My daughter joined the Zoom, and it was so fun to see the colors and choose the necklace. We also had a chance to look at rings and bracelets, and my daughter mentioned some she liked, which will be in her stocking stuffer this year!
Dr Juma Venkatesh
July 3, 2025
Excellent customer service,they respond and solve issues .Quality of pearls if very good.The pearls are of very good quality ,sizes and uniformity matches as per description
Though my experirnce was bad due to import regulations etc etc ,the issues were handled and solved by customer service very smoothly
John Hendy
February 6, 2025
I was looking for a nice Christmas gift…
I was looking for a nice Christmas gift for my wife and pearls came to mind. I found numerous positive recommendations on Reddit for Pearl Paridise with respect to quality and value, so gave them a look. I got a 7.5-8mm freshwater pearl set (necklace, bracelet, earrings) for my wife and she absolutely loved them! The set was ~1.5-2x the price of sets of earrings I had found looking around at local jewelers.For a note about their service, I thought one of the earrings was just slightly smaller than the other and inquired with them about replacing it. They generated a prepaid mailing label within a day, I filled out a form and sent in the earrings, indicating which to keep vs. replace. Within a week I had the earrings back! They made it as painless as could be and it were a pleasure to work with.This will surely be an heirloom style gift my wife, and perhaps our daughters one day, cherishes for many years.
Customer
January 5, 2025
I was a repeat customer and did not even realize it
I recently watched one of the live streams hosted by Hisano from Japan. Her enthusiasm for the product and the way she engaged with viewers during the stream impressed me and built my trust in Pearl Paradise. Her presentation made me want to purchase a gift, though I wasn't certain what my wife might like but I knew I was looking for something casual that could be worn without needing a special occasion. While I didn’t place an order during the couple of live streams I viewed, they gave me some great ideas. I later reached out to customer service and began working with Jordyn, who was incredibly helpful in answering my questions and guiding me through my selection process.Ultimately, I chose the 6.5-7.0 mm Double Strand AA+ White Akoya Pearl Bracelet. My wife loved it! She even reminded me that I had previously purchased pearl earrings from Pearl Paradise.Thank you for the outstanding support! I’m thrilled to recommend Pearl Paradise and continue being a repeat customer.
Sara T
January 3, 2025
I have purchased 3 times from Pearl…
I have purchased 3 times from Pearl Paradise. They are real people who take their work seriously and will answer all your questions. They are super knowledgeable, timely, happy, polite, and willing to work on custom orders. All my pearls are unique and something I couldn’t find from other Pearl vendors. I am looking forward to more purchases in the future from Pearl Paradise.
Richard
August 14, 2024
Beautiful strand of pearls on a…
Beautiful strand of pearls on a bracelet, 7.5 inch and has really nice luster compared to the bigger size which I had to exchange, I recommend!
Hia
August 9, 2024
Fantastic experience
As someone new to pearls, the experience can be quite intimidating. However, Hisano has been an invaluable source of knowledge, always kind, supportive, patient, and responsive. Her passion for her work and dedication to supporting her clients as individuals is evident. I am truly grateful to have discovered Pearl Paradise and am extremely pleasedRead more about review stating great experience with both their products and customer service.Hisano, thank you for everything! I have greatly enjoyed working with you and appreciate all your time and support. I look forward to expanding my pearl collection with you and your team 😊.
Nina Nguyen
May 4, 2024
I received a beautiful strand of…
I received a beautiful strand of necklace just in time for Mother’s Day. Their pearls are beyond words can describe and the price is worth every cent. The customer service from Jordyn is exceptional. She deserves a raise or a promotion if she hasn’t gotten one. Would definitely recommend this company to everyone and will definitely come back to buy again
Alexander
March 25, 2024
Pearl Paradise is awesome
Pearl Paradise is awesome! I did a lot of research before buying my pearl bracelet from them…and I made the right call! The bracelet is beautiful and was reasonably priced. I accidentally bent the clasp when trying to force it off and when I told customer support, they fixed it for me for free! They even paid for shipping! They stand behind their product and I stand behind them
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