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1.3 / 5

Average user rating

37957

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for paypal.com.

Score

1.3

out of 5

Bad

38.0K Reviews

5

7%

4

1%

3

1%

2

2%

1

89%

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paypal.com Reviews

Read real experiences from customers of paypal.com.

Brands may not incentivize or pay to hide reviews.

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D

david

April 13, 2026

Can u afford the offer!!!

Do paypal think every1 is thick at the moment u have a deal on 1point for every £10 spent each point is worth 1p so in order 2 have £1 u have 2 spend £1000 paypal if ur struggling u need 2 make a better offer then that i take it not many people use paypal now days and there trying 2 get a few customers to use it

F

Floyd

April 13, 2026

Paypal dragging their feet on dispute

I have a dispute since January 30 with Garvee about a magnetic drill. I returned the drill and heard nothing from Garvee. I opened a dispute with Paypal. Provided documentation of label with tracking number and email from Garvee saying they received the drill. Garvee said they would refund my money in 7 to 15 days. That was on Mar 10. I have not received any refund and Paypal wants more documentation. I provided the lastest email and label for the return and when the drill was received. Now Paypal wants more documentation. I called and told them the documentation was provided previously.

H

Haus Developer Ltd

April 12, 2026

Utter crap

Utter crap! We have a business account and It will not let me pay my staff abroad. The website glitches and no payments go through.

L

larment

April 12, 2026

Avoid This Company at All Costs

My experience with PayPal was very bad. I made a one-time sale of a personal item, the buyer received the product without any issues, and yet my money was still held.I am not a business or a frequent seller, I’m just a regular person, but I was treated like a business and required to meet conditions just to access my own funds. On top of that, PayPal had already taken their fee, yet they still didn’t release my money or provide a clear solution.In my experience, PayPal is not a reliable platform for this type of transaction. Do not trust them with your money or enrich individuals or organizations that operate with questionable practices.

T

Tibor Lengyel

April 12, 2026

I do not recommend paypal

Paypal used to be very useful in the past when purchasing expensive items. You had the option to pay in 6 months, 12 months. All these options are gone, and today my paypal credit card has been declined by two sellers. In addition a month ago I used paypal as a payment option and my money was taken directly from my debit card linked to paypal without my approval, even if I had enough credit on my paypal account to cover the cost. I'm thinking to close my account soon.

S

Scarlett

April 12, 2026

really impossible to get in touch with…

really impossible to get in touch with a real person on customer support, but the website worked.

B

Billi

April 12, 2026

What didn't go wrong

What didn't go wrong me? Having my wife transfer money to me from her account to mine. Obviously gave them opportunity. Take my money, put it on, hold. Sit on it for over 14 days. Why? I'm stuck in California with no gas to get home to my children. And my wife only allowing me to talk to their stupid AI computer. That only says the same thing is over and over and over and over. This is a scam company. They take your money, sit on it and collect interest stop of it. And give it back to you if they decide to. And do not, if they don't. I mean honestly what company allows an AI agent to argue the point I've been disrupted customerI interrupt that customer and be able to tell that customer whether they are wrong or rightI think this company should be in the next massive lawsuit. In the United States and I'll tell you right now. The data starts I'm going to be on that wagon. And remember that paypal?Because you will never be my pal all I can do is promise you that you will pay and you owe me a significant amount of money money that came up, missing out of my personal account. And money stole from my wife's account that you're supposed to transfer into mineI will be contacting attorneys today

M

MICK YATES

April 12, 2026

Closing my account

Closing my account. I was under the impression paying via PayPal was the best way to avid being scammed on line. How wrong was I. Working with a company clarity check Paypal allowed them to scam me out of over £300 before I spotted the scam. Now trying to close my PayPal account but it won't let me. Trust me it will be closed on Monday

Þ

Þórir Ingvarsson

April 12, 2026

Trapped in automation

Unfortunately the eBay system of protecting the buyer has gotten to automated, robbing customers of a chance to plead their case.Was buying from eBay and the seller did not supply a tracking number. Then all of a sudden the seller added the tracking number - but when I checked, the package was already delivered at a local post office.Obviously a scam, but after pleading with the seller I opened an case with eBay. They asked me to wait and in the meantime I also opened a case with PayPal which automatically closed the ebay case. PayPal obviously did not look at the information provided and concluded that item was picked up - which is impossible since the tracking number was not supplied when the package was picked up. Note that the package was sent from the next town over, which would corroborate what I’m saying. This leaves me with no alternative but to warn others that this might happen to them. Buyers beware.

J

John Fairfax

April 12, 2026

paypal

I used to treat paypal as an insurance but not any more.now I find them to be bias towards the company and feel that it is far easier for them to side with the company and do not treat the buyer fairly.I have had three items paid for in good faith and have had my claim turned down on all occasions due to they say not enough evidence or not submitted in time when they put time limits in place then say it was not done in time

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