paulaschoice.com Reviews
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Join 372+ users reviewing Paula's Choice, LLC - US and Canada. Read verified ratings and real customer experiences on paulaschoice.com before you order.
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4.7 / 5
Average user rating
372
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for paulaschoice.com.
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paulaschoice.com Reviews
Read real experiences from customers of paulaschoice.com.
Brands may not incentivize or pay to hide reviews.
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Melissa
March 31, 2026
Excellent call
Excellent call. David helped me locate the item I had been searching for and took my order over the phone. Sounded as if he enjoys his job. I appreciate that.
STEPHANIE
March 24, 2026
Beautiful products/Wildly overpriced
The products are lovely to use and beautifully packaged but wildly overpriced. Which is one reason a bunch of companies (The Ordinary, "Geeks & Gorgeous" and etc.) have sprung up to sell effectively the same active ingredients. Their rewards program feels like an utter scam. In the years I've been a member, or insider or whatever they call it, I've never accrued enough points to apply to a purchase...yet I'm always **just thisclose** to becoming a VIP or whatever they call it and actually getting a reward. I really need to unsubscribe from their emails so I'm not tempted anymore. Their products are budget busters.
Lynda
March 24, 2026
Very informative and knowledgeable…
Very informative and knowledgeable about the products. Provided me with an email following our discussion and outline what products I should use am and pm
Jess
March 13, 2026
I Needed to call customer service about…
I Needed to call customer service about an issue with my order and they helped me quickly and were very professional.
James
March 13, 2026
Great Skin Products
Paula's skin products are some of the best I have used, and the prices for the products are reasonable. My only complaint is that it sometimes takes weeks before the products are shipped and delivered.
Fran
March 11, 2026
Customer service was the best
Kim was courteous, kind patient and easy to understand.
Susan Tedford
March 11, 2026
Excellent products and customer service.
Excellent products and customer service.
Tiffany Vannalith
March 10, 2026
Very nice excellent customer service…
Very nice excellent customer service very understandable. Recommend it good Customer Service excellent!
Angela Kay McAttee
March 5, 2026
Excellent Customer Service
Excellent customer service when there was a mishap with my shipment. I didn’t realize it was being sent to an old address, but the customer service team quickly resolved the issue by submitting a replacement order to the correct address at no cost to me. They were friendly, helpful, and professional throughout the entire process. I truly appreciate their prompt and courteous support!
Mina
February 27, 2026
Never received my order
Never received my order. They didn’t reply to my emails and didn’t refund me.
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