opentip.com Reviews
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4.5 / 5
Average user rating
1620
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for opentip.com.
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opentip.com Reviews
Read real experiences from customers of opentip.com.
Brands may not incentivize or pay to hide reviews.
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Google Review
April 6, 2026
OPENTIP SUCKS NOW!!!!
HORRIBLE COMPANY TO DEAL WITH!!!!Have been a good customer for years. Suddenly the owner in China, Aileen, decided to cut back on quality and began delivering extremely poor, sloppy, and horrible products.When I emailed her in China to try to reprint the screwed up items, she refused! She mentioned that there are also no returns now. WHAT A SCAM OPENTIP HAS BECOME!!! WATCH OUT!!!! DO NOT USE THIS COMPANY. CRAP QUALITY, CRAPPY RETURN POLICY, HORRIBLE OWNER.
Kenneth Johnson
March 16, 2026
Terrible refund and customer service experience
Ordered 200 purple hats at $830. Sent me 200 gold hats. I immediately sent them back and they received them the next day. It's been 10 days and they are saying my refund was issued today and it MAY take an additional 5-7 business days to receive. Not only did they delay a job I had, but at this point continuing to inconvenience me. Customer service and warehouse communication was terrible. Will not be using them again.
DEBORAH COTE
March 14, 2026
I received my order in a timely matter…
I received my order in a timely matter and it was exactly how I had requested. Extremely good quality from a great company.
Casey
March 11, 2026
Material was good along with custom…
Material was good along with custom screen printing. Will have to see how it lasts after washes. “Safety yellow” is actually neon green. No yellow tint at all. Soooo now I have a lot of shirts that do not match my teams color.
Ian Penzel
March 4, 2026
Wonderful product and experience
I recently ordered custom headbands from Opentip for my Cycle for Survival fundraising event, and I couldn't be happier with the results.First and foremost, the product quality is very nice. The headbands were exactly what we needed for the event. However, what truly stood out was the stellar customer service. When a change in service was required, the team was incredibly communicative and proactive. They handled the situation professionally and provided an appropriate partial refund without any hassle.It is rare to find a company that balances quality products with such high-level accountability. I highly recommend Opentip for customized clothing and general business engagement. I’ll definitely be back for future orders!
Vanesssa Harris
March 2, 2026
I placed an order for Wrangler shirts…
I placed an order for Wrangler shirts on February 10,2026. I have called twice to find out where these shirts are. They didn't have any problem getting my money, almost $800 but sure having a problem getting my order shipped. As of today they still don't know if it has been shipped or when it might be shipped. Two weeks ago it was lost in the system but they found it. Today who knows!? Don't think I can recommend them at this point. Sure won't be ordering from them again.
Jacob Rodriguez
February 11, 2026
Quality and speed
We had an amazing experience with opentip we ordered some hats and not only did they ship way earlier than expected but in good condition and quality as well!
Hamu Patel
January 24, 2026
perfect design
perfect design
Allick Jorgensen
January 20, 2026
Great items
Great items. Shipped on time. Will purchase from them again.
customer
January 17, 2026
This is a go to place to get items that…
This is a go to place to get items that are not always offered at wholesale sites
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