ohpolly.com Reviews
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4.3 / 5
Average user rating
51385
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for ohpolly.com.
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ohpolly.com Reviews
Read real experiences from customers of ohpolly.com.
Brands may not incentivize or pay to hide reviews.
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Adriana Taleski
March 29, 2026
Excessive email for sale. Obscure email for points expiring.
I was saving up my points for almost 2 years, typically if there was a sale of some sort I’d get emails, texts, notifications in your face.I had 35$ in rewards I was looking to use for my cousins wedding and come to find they’ve expired. When I consulted they said they sent an email. Most obscure email they’ve ever sent me. Not to mention since I’ve discovered them their prices have skyrocketed. They want Mac Duggal prices. Absolutely not. I used to tell everyone and their mothers to use this shop but now, not a chance. Thank god for Showpo.
MissJenniferGomes
March 28, 2026
Always a great experience shopping at…
Always a great experience shopping at Oh Polly. Wish I could buy everything. Hehe.
Mrs.Anninymus
March 28, 2026
The dresses really feel good & gives…
The dresses really feel good & gives you a confidence boost. I had to return them, because i ordered a S. Normally i wear an S, it fits good on the belly & stuff, but the arms are really tight. But also the return is quite good. My dress in M is already underway.
Raven
March 28, 2026
amazing solved the issue immediately…
amazing solved the issue immediately was super sweet
Sarah Edwards
March 27, 2026
Great Customer Service
While we did not keep the dress we ordered for my daughter's prom, the communication/return experience with Oh Polly was wonderful and I would recommend them solely on that.
Denisa
March 27, 2026
Always the best Oh Polly Customer…
Always the best Oh Polly Customer service
Customer
March 27, 2026
Non-transparent for the customer
Non-transparent for the customer. The return process was hard to find and made it unnecessarily complicated.
Patricia Hategan
March 26, 2026
I’m really disappointed with my experience
I’m really disappointed with my experience ordering from Oh Polly.I paid extra for 1–2 business day express shipping, but my order was never even dispatched. The tracking has been stuck on “shipment information received,” meaning the parcel was never handed to the courier.Customer service repeatedly told me the item was “lost” and pushed me to file a claim through a third-party (Protect Plus), instead of resolving the issue directly or sending a replacement.This caused unnecessary stress, especially as I needed the dress by a specific date.Overall, very poor handling of the situation and not what you’d expect when paying for express delivery.
JJ
March 25, 2026
I am very pleased
If you have a problem with shipping send them an email, they will help you out best they can. I am very pleased with my order, will be ordering again.
Megan Shanahan
March 25, 2026
Customer services was fantastic
Customer services was fantastic, quick response and very helpful
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