oakley.com Reviews
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3.2 / 5
Average user rating
4973
Total reviews
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oakley.com Reviews
Read real experiences from customers of oakley.com.
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Jerad D
March 29, 2026
Fool me once shame on you
Fool me once shame on you. Fool me twice shame on me. I should have learned my lesson. This is the second pair of the Castels I have bought in the past few years. I love Oakley's and just today purchased another style. But these Castels are junk. Both pairs have cracked in the exact same spot where the metal connects with the plastic on the upper middle part of the frame. I am by no means rough on my sunglasses and they only worn a few times a month because of the other Oakleys I have. In my opinion Oakley really needs to take a look at these with quality control. I am a fan of Oakley but I will proudly take my business elsewhere if all their products start to go downhill like the Castels. You would think for $230 they would be made better.
Julia Jones
March 28, 2026
Money thrown in the garbage
Money thrown in the garbage. Only after 2 years, the filter of the glasses is damaged and scratched. I wasted 100€ on those sun glasses for nothing. They look ugly now and they hurt my eyes. Never again will I buy some Oakley sunglasses.
NBar
March 28, 2026
I have been purchasing Oakley since my…
I have been purchasing Oakley since my son ever needed glasses. Spent so much money on cheap glasses (quality ). When I submitted a claim due to my son's glasses fitting and now both lenses scratch easily, they denied. I spent $200-$400 for youth glasses. The lense shouldnt be so easily scratches.So frustrated that I have to buy two pairs since he lost the glasses in September. Fitting always weird!
Manny Dlg
March 25, 2026
Glasses are not made for sport in mind
Glasses are not made for sport in mind, left side speaker went out and glasses broke with first drop. $500 for a product I only used a handful of times. Very disappointed with the product.
Kevin
March 23, 2026
Very disappointing
I ordered a custom pair of Oakley sunglasses for my son, who is a huge fan of Mathieu van der Poel and specifically wanted sunglasses with orange ear socks. That’s exactly why I chose the “Safety Orange” option.When the glasses arrived, the color was clearly not orange at all, but much closer to pink/coral. This is nowhere near what is shown on the website.I contacted customer service multiple times, but I keep receiving the same response: that the product is “correct” according to what I ordered. That may be technically true, but in reality the color looks nothing like the orange displayed online.So now I’m left with a very disappointed son and a pair of sunglasses he refuses to wear.What makes it worse is that customer service claims they want customers to be satisfied, yet they are not willing or able to offer any real solution.I strongly advise against ordering custom sunglasses from Oakley online. The color difference is misleading and significant.Imagine ordering orange for your son… and receiving pink.Order: H00439360396
natalie vacher
March 23, 2026
Even more disappointed after giving…
Even more disappointed after giving this company a second chance. My original glasses order was cancelled due to a supposed lack of confirmation on lens type—despite the fact that we had already provided it and received confirmation the order was being processed.I reordered, thinking it would resolve the issue, but the second order was cancelled for the exact same reason.Customer service has been unhelpful, simply stating there is nothing they can do except have us place yet another order. This is incredibly frustrating, especially when the mistake is not on our end.This is not just an inconvenience for us. My husband has stage 4 pancreatic cancer, and these sunglasses were something he was really looking forward to using for golf during what may be his last season. Instead, this situation has caused repeated stress and disappointment during an already very difficult time.I expected far better reliability and care from a company of this size. I would not recommend based on this experience.
Gareth
March 20, 2026
They will keep your money and returned products and there is nothing you can do!
God help you if you need anything post sale!I have been waiting for a month for a refund and cannot get a response via email and there is no way to talk to a human, you are left with prepopulated prompts from the worst bot in history. The product is exactly the basic plastic mediocrity that Oakley are known for but I am now having to raise this as theft with Amex to try to get my money back for my order.
KB
March 20, 2026
Vacation Emergency - fixed
While vacationing in the area, my prescription glasses screw came out. I couldn’t find optometrist and found myself at this store. They are able to help me fix my glasses. They have stylish sunglasses and products. Highly recommend this store.
You N
March 19, 2026
I bought the Oakley glasses on March…
I bought the Oakley glasses on March 7th. Today is March 19th, and I still haven't received the glasses. I still can't see where the package is going; it doesn't show where the package is. The tracking number says they still haven't received anything on the shipping site. Oakley also doesn't have the full information, and they don't provide you with any information.
Andrew Gray
March 18, 2026
Terrible quality for the price paid
Terrible quality for the price paid. Paid over £100 for a pair of sunglasses and the first time in a hot country the film has bubbled and xome off the lenses. Better off buying £5 fakes. Avoid oakley, cheap chinese rubbish.
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