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3.4 / 5
Average user rating
29
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for o2vape.com.
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Read real experiences from customers of o2vape.com.
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Dave Version .
August 4, 2025
I have been making my own THC vape solution and these are the best I have ever used. I make thick oil and the cart has no problem feeding it through to the coil. Very smooth draw and no burnt oil at the end. Very nice quality overall.
Anthony
June 7, 2025
I had my Flip Ultra for about 2 years before I ended up sending it through the washer. I contacted O2Vape and was able to send it back to receive a new one. Very easy process, extremely friendly staff.
Wild
May 21, 2025
Went through 2 nano's in 8 months. Not sure about the 1st, but the 2nd the lead broke from the heating element while changing carts. They have a lifetime warranty, but you have to pay $10 to get it. To get the military discount I have to give personal info to a 3rd party. I'm very disappointed in the company and the product, it's junk.
a cordova
April 16, 2025
I've been using O2vape batteries for years now, occasionally using the warranty to replace them. The Decoy has been my main battery for years and I've needed to warranty it once every couple years for wear and tear (repurchasing once when I actually lost the thing) which is pretty good in this space.The warranty replacements are not free, but it costs about as much as a new crappy dispensary battery overall and considering rechargeable batteries last a finite number of cycles even with perfect care that seems totally fair to me. They don't require proof of purchase and will replace units for any reason. I even found a flip platinum (a discontinued old model) that had been sitting in a drawer for years and sent it in with the decoy this latest round and they replaced it with the new generation (flip ultra) for the same fee.my recommendation for people who's batteries break quickly is to regularly clean the contacts with alcohol and keep an eye out for leaks because ripping the contact plate out is the #1 battery killer and an intrinsic flaw of the basic 510 thread design. with screw-ins in particular (as opposed to magnetic fittings) you can apply a lot of force to the contact plate without realizing it.
C R
February 12, 2025
I'm one of many that tried the O2VAPE and was highly disappointed. It's an expensive battery and while they do offer replacements, you have to pay $15 each time plus send the unit back on your dime. For that price and hassle, just buy a $20 battery at your local vape store and be done with it. Plus, it'll last longer. I know because that happened to me and a friend. We both bought the $60 O2VAPE. It failed me within a few uses and friend within a month. Contacted the company because clearly not due to misuse. (Mine never left the house!) But Dan at the company is good at wearing you down with “the only option,” which is to pay the replacement fees and get another battery... which will only do the same thing.Friend and I chalked all this up to a bad purchase decision on our parts. Not the end of the world if you throw $60 down the drain, right? No.. But, the real clincher is, the company will not allow our unfavorable reviews on their website. Tried to publish my thoughts on the battery - which I should be entitled to do if they advertise their products with customer reviews - but the company blocked it. They initially said their website was undergoing some changes, to try again later. Fair enough. But I think they were banking on me forgetting to come back. When I did, I was still unable to publish my review. After writing them for over 6 months, and being talked to like a piece of trash, they are still not allowing my review on their website. That's why I'm here. Hoping that future customers do their diligence and look for reviews outside of the company's website before buying. This is my contribution to helping those customers decide. My opinion is this company does not have consistently high-quality products and do not back their products with a true warranty (ie you're probably just paying for the replacement at their cost... so you're stuck in a perpetual replacement cycle of every few months, spending $20 to replace a battery you could have bought somethings comparable locally for the same price.)Also, advocating for free speech. Edited to add: Bottom line is, if company had allowed my review on website, I would have given it and moved on. So that potential buyers had the chance to read a dissenting opinion and make their own minds up. He says here that I emailed today asking to post the review - that is 100% false (but I'm not surprised). I asked well within the first year of purchase (in Jan 16, 2024 to be exact) to post my review. But they said website wasn't ready for that. So I waited. I think they thought I would forget. And here it is, a year later, and their website is still not ready. Come on folks... not buying it.Also, I never changed my story. At the time, I only contacted them about a potential cartridge leak because I was new to vaping (this was my first battery). I didn't initially articulate that when taking a draw, it only hits every 18-20 attempts because I thought I was doing something wrong. Then some experienced friends tried it and confirmed it was the battery and not me. That was about 6 months after purchase and the reason I contacted them again. I explained that I had not used it very much because it was essentially unusable from the start. But the 30 days had passed so they wouldn’t even check it out (unless I paid to send it back). Anyway, for potential purchasers, know that the “lifetime warranty” is really you paying to replace the battery at their cost. No Dan, I won’t be taking you up on replacing my battery because of the whole reviews thing. It’s misrepresenting the quality of your products to only publish the 5-star reviews. It’s dishonest and lacks integrity.
Daniel Tompkins
April 22, 2024
Purchased a few of these for a family member a little over a year ago. They had a sale, so I picked up 4 of them at one time. They used two of them for about 9 months or so until the first one failed. After that they opened a new one still in plastic and it was DOA. Thought nothing of it and moved to the last unit and that one did work. Threw the DOA unit in the drawer to deal with later. Fast forward a few months now that the other two units stopped working, I emailed the company and received a response from their "customer service" I use that term loosely because they are REALLY bad at customer service. So, for those still reading this. We now have 3 dead units, and one was never even used. Customer service said that we would need to send the units in and pay 15 dollars each to have them RMAed. I did this with two of the three units. They received the faulty units and promptly cashed my check. When the two RMA units arrived, one worked and the other didn't. Customer service asked me to send a video of the non-working RMA unit and the DOA unit from the previous order.... almost like they didn't believe me. Once they had the videos of the units not powering on they sent me an RMA for the new RMA and a label and packing to return the DOA unit and the faulty RMA unit. A little over two weeks go by and I reached out several times. I was told this morning I would need to now pay another 15-dollar fee for another RMA for a unit that never worked out of the box. This to me seems a bit ridiculous because they clearly have a known quality control issue. Why have me send the unit back and not RMA it? Assuming they plan on refurbishing it and selling it as a new unit all while keeping the money I paid for it. This to me is unethical and I will not be supporting this company in the future. The product itself isn't bad but the issues and customer service make this a 0-star experience for me.
Bruce
March 3, 2024
stopped working after 45 days.After reading other reviews, I will not be asking for an replacement, I've already thrown it in the trash.Just a waist of your hard earned dollars.
Mike B.
January 16, 2024
Best in the industry. Had my FLIP ULTRA for a few solid months, went to replace it and shipped it off. Seems most people complain or are upset because there is a shipping and handling charges to replace it. Seemed worth it to me.
Anthony Rausch
October 9, 2023
Very poor product. Lasted maybe two months and would no longer work.
Adam Friddle
May 22, 2023
This is a good company I have had problems with my vape pen they have a lot of questions because maybe they can help you fix it before you have to send it back or they just want to make sure that it's broken whatever the reason after you answer the few questions they will send you a new one I've had to do it twice now but I bought two pens because they're amazing and I love them just have a little patience with these people and trust me everything will work out just fine this is a good company their products are amazing I smoke over a gram a day and this pen holds up perfectly for me the flip one
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