noip.com Reviews
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3.9 / 5
Average user rating
109
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for noip.com.
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noip.com Reviews
Read real experiences from customers of noip.com.
Brands may not incentivize or pay to hide reviews.
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Dylan
April 7, 2026
Great Customer Service
Aden answered the phone within 3 rings and helped me get back into my account and helped me with another tech issue not even associated with noip. For that i am thankful because its hard to find customer service like this nowadays or sometimes its hard to get ahold of anyone in tech support for most companies but not with noip.
Paul Derrick
January 17, 2026
Reneged On Lifetime Subscription
I paid for a lifetime subscription many, many years ago. They are now reneging on that lifetime agreement. They claim their service has so many extra features now, that they feel they can justify an annual charge of $14.99. Tell you what, give me the service I paid for 15 years ago - I don't want your extra features. This is clearly a money-grab by a failing company. Awful way to treat customers, and certainly not to be trusted.
Martin Kazmaier
January 14, 2026
Support is Supreme
Support is Supreme! I can't stress how good No-IP's customer support is. They are patient with people with disabilities and work with you to their utmost. I have yet to not have an issue resolved!
Bengt Ellison
December 30, 2025
I had a lifetime agreement with no-ip…
I had a lifetime agreement with no-ip that they now ended after 20 years. Don't trust this company with anything, their promises are not worth anything.
Jerry Pank
October 30, 2025
Great company, excellent support
WHen I had a need to use NoIP, they provided a free service that was simple to use and affective. (I actually paid for a year when I didn't need to because I was so impressed. Recently, they accidently took a subscription payment for a service I was no longer using. I notified them using the support ticket system and within 24 hours they had refunded the payment and answered my query.I sure wish *all* customer service departments )and companies) were as good as this! Thank you Geraldo.
Driver from Finland
April 30, 2025
The shittiest dynamic DNS you can find
The shittiest dynamic DNS you can find. Nothing works as it should, not even two factor authetication. Rubbish.
Milan
March 20, 2025
Good service
Good service, very kind support
Young
March 10, 2025
Tech Support Awesome and very responsive. Even on a Sunday!
Shauna from tech support answered and fixed my issue within 4 hours. AWESOME! Very Very Very Happy!
Camila
January 18, 2025
the suport was very helpful and a great…
the suport was very helpful and a great costumers service
Egar Almeida
January 1, 2025
Free is subjective
They offer a free service, but they hate you for using it.Draconian bureaucracy wasting people’s time with pointless tasks just so they can keep trying to sell you something.Monetary penalties for forgetting to accomplish said tasks.Just be honest and call it a demo!
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