newspapers.com Reviews
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1.3 / 5
Average user rating
292
Total reviews
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newspapers.com Reviews
Read real experiences from customers of newspapers.com.
Brands may not incentivize or pay to hide reviews.
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S Axe
March 31, 2026
They have been off line for almost a…
They have been off line for almost a month now. The updates keep pushing the time they will be back on line further down the road. Now they won't even give date!
Oz Zander
March 16, 2026
They are scams
They are scams. They say hey you have hints but you have to subscribe. you subscribe and there's nothing! Its a rip off tactic
Cassie Simpson
February 28, 2026
Horrible customer service
Horrible customer service, won't give my money thay have taken without my knowledge. Had horrible emails back and now thay are ignoring my email. The company has no contact number. I have been try to get my money back for over a month.
Kathyannbrew
February 15, 2026
I am a college student with learning disabilities
I am a writer and college student who use Newspapers.com every day. It is becoming increasingly difficult and frustrating to find stories or articles on this site. Sometimes you clip articles and they disappear. I have spent hours trying to find a story I read a few weeks ago and I can’t find it. Newspapers only keep search keeps results for one day . I wish they would change this. Make search engines more efficient.
Linsey Litchfield
January 30, 2026
Impossible to cancel subscriptions
I completely understand why this site has such a low rating. As others have stated - it’s IMPOSSIBLE to cancel your free trial/auto renewal. Needing to email them 2 days beforehand is an absolute joke. I have emailed 2 days before, and received a reply that it’s been cancelled and I won’t be charged….. But I’m not filled with confidence that I won’t be getting charged when the trial ends, as according to my account details the free trial is still active and I’m unable to remove my payment details - suggesting a paid subscription is still active. I’m preparing to have to do a chargeback request from my bank on Monday. Newspapers com…. you need to buck up your ideas and make it possible for people to cancel and change subscriptions themselves from their account. But I’m sure this is all part of a little scammy way to get money out of people by making that whole process as difficult as possible.
Maureen
December 22, 2025
It is impossible to cancel your…
It is impossible to cancel your subscription online. If you choose "Cancel and End Subscription" you are brought to a screen where the "Finish Cancellation" button is grayed out. This is in violation of the Federal Trade Commission's "Click to Cancel Law" and I will be reporting them to the FTC.
Ian Lovatt
December 20, 2025
I feel cheated and tricked
I feel cheated and tricked into subscribing. When I complain, I get the most patronising email ever from Seth, telling me how to use their search facility with no reference whatsoever to my complaint.Dreadful company.I cannot add screenshots to this review, but this is what occurred.On the homepage, I entered three elements to the search fields:Jacob Alexander Gyger - 1942 - Bern, Switzerland.When I pressed search, I went to the next screen where it told me there were 26 matches.I subscribed.I then got the results. Without exception all 26 were in America. None, absolutely none, were in Switzerland, let alone Bern.If that isn't a con I don't know what is.I have had three responses from customer service. They completely ignore what I have sent them and give me some unintelligible, unrelated drivel about how to use their site. Incompetence knows no bounds at newspapers.com
miguel banda
December 17, 2025
Poorly managed clown show of a website…
Poorly managed clown show of a website that overcomplicates simple tasks. Search Bar at the top deselects text after you've selected it with the mouse. Website also struggles with flipping the pages of newspapers and picking another date of the newspaper. Whoever they are paying to manage this website is failing horribly..
Chris
December 8, 2025
Cancelled before free trial was over…
Cancelled before free trial was over and they locked me out of the account, they still took $50 from my card in Dec 24, then $50 again in June 24 now $50 again today. Total taken in fraudulent transactions $150.
Judy Bruckner
December 3, 2025
NEWSPAPER.COM BLATANTLY SCAMS CUSTOMERS…
NEWSPAPER.COM BLATANTLY SCAMS CUSTOMERS GUARANTEEING NOT TO HAVE REPEAT CUSTOMERS.I got a NEWSPAPER.COM gift membership that started the day the giver purchased the subscription. It started that day so I had missed out on 30 days of use. Stole a month of access by not allowing me to pick my start date. I got customer NO SERVICE to help but basically recieved a circle of robotic emails telling me to read the terms and agreement and won’t honor your request. No person to help. What a scam!I do not recommend buying a gift of Newspaper.com for anyone EVER. They cheat the receivers. I will not renew my membership to Newspaper.com and will find an alternative way in the future, though I’ve been a loyal Ancestry member for 20+ years.
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