newark.com Reviews
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1.3 / 5
Average user rating
575
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for newark.com.
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newark.com Reviews
Read real experiences from customers of newark.com.
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Bridget
April 6, 2026
Bait and Switch
Their site shows available stock but our order was pushed out 12 weeks. They never advised.. After a half hour in an online chat the "service rep" advised the parts are reserved to another customer. They still show as available online !!! Highly unethical.
Mario Salgado
March 27, 2026
Incorrect Advertisement on website
Recently ordered some JBs. The material arrived like 1 week late and I realized it was wrong. The photo on their website is wrong. Customer Services siad expect and answer within 24 hours. I called 3 days later onlyu to find out they said this is a non-returnable item even after I said I would take store credit. Stay away from Newark. I am not doing business with the people again.
Aerotech Manufacturing & Coati
March 24, 2026
Horrible company!
Horrible company!! Do not buy from these scammers!
Nico
March 12, 2026
Professor tried to buy Raspberry Pi 5…
Professor tried to buy Raspberry Pi 5 from them and they sent the wrong model (Raspberry Pi 4) and they are delaying a refund or a return. Safe to say our classes have been a mess ever since and this company has the worst support system or are outright scammers.
Abdoullah Hajji
March 12, 2026
They sent the wrong Raspebrry Pi
They sent the wrong Raspebrry Pi versionThey didn't want to correct the order - Charged the amount for RPI5 but sent RPI4.
Sean Fetterly
March 3, 2026
They make promises but can't keep them.
They make promises but can't keep them. Shop elsewhere.Very weird experience with this company, they ended up not being able to complete the order anyways because they tried to use my credit card in an unauthorized country and my bank stopped it, then they emailed me this very weird low effort email filled with errors to ask me to try again, lol uh no, I think my bank was onto something ;). So needless to say, buyer beware.
Dat guy
February 26, 2026
Received my PA speakers quick, but not the same specs as described
Received my PA speakers quick, but what I received is different from what was described. Hard to trust a company that doesn't send you the items with the correct specs on it, not going to purchase from them again. Also, customer service was hell to deal with, I had like 10 different persons trying to help me on my case since they initially charged me twice, and it got confusing. But at least I ended up receiving my order.
KARYN CRUMBOCK
January 12, 2026
I would give your new customer service…
I would give your new customer service in India a zero if I could. Always problems with website not working properly. Click on ship collect and put in our UPS account number to bill on and it ignores it. Then charges ridiculous shipping amount. Call customer service immed. and they claim they can not do anything about it until the order goes thru, then they tell you once it has gone thru they can't fix it because it's too late! Ridiculous and unprofessional behavior from Newark. never was this way when your customer service was in the USA!!!!
Mattpro
December 3, 2025
Special Order Parts Received But Not Shipping
I ordered parts that I believe were listed as in stock. Perhaps I made a mistake and the website listed them as Factory stock. I don't think so, but the parts were ordered from factory stock and it took about two weeks for Newark to receive the parts from the manufacturer.Then, the website still said that Newark was waiting for the parts but customer service said the parts were in. Two days later the website said that Newark had received the parts, yet no shipping occurred. It is now four business days later and the parts still have not shipped. Each day customer service sends me an email saying, "We are still awaiting response from our internal team. Please allow us some more time." And, "Per supplier has shipped the stock [part number] to our warehouse, which is received please allow us some time to have your order allocated and ship the complete order at the earliest."
major_tom
November 22, 2025
i'm an industrial electrical buyer..
i'm an industrial electrical buyer... i ordered an $6k electrical cabinet that Newark advertised shipped within 2 or 3 days. I went with Newark because of this "fast response shipping" as i knew this item was big and would likely be drop-shipped from the factor. 4 days later there was no change in order status and no tracking number... i inquired thru the web chat, they would check and respond via email but noting happened, same with a direct email, finally i phoned CS (they answered) and I was told they would inquire but it would take 24 to 48hrs on my now urgent order. CS eventually reported that it has shipped , its now day 10 but still no status change and no tracking number. lesson learned...I won't order here again urgent or otherwise.
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