nakto.com Reviews
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Join 271+ users reviewing Nakto. Read verified ratings and real customer experiences on nakto.com before you order.
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3.4 / 5
Average user rating
271
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for nakto.com.
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nakto.com Reviews
Read real experiences from customers of nakto.com.
Brands may not incentivize or pay to hide reviews.
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Donna Pitt
April 7, 2026
None yet
None yet, still waiting for battery I ordered…
Vicky Smith
March 5, 2026
My throttle should not have gone out in…
My throttle should not have gone out in less than 2 years. I should not have had to hire someone to replace it. The tutorials you sent me for replacement were not the throttle for my bike. I was very disappointed.
Chris Baldwin
February 22, 2026
Pretty good customer support
Pretty good customer support at least for ordering more parts. I've had an engine for about 3 years now. ITS WONDERFUL!!!
Eric Jurado
February 5, 2026
Why the make so hard and difficult to…
Why the make so hard and difficult to buy items you need..If i want to buy a 750w motor for a Super Cruiser bike that means I have a Super Cruiser 750w bike, right, But they kept asking all this weird questions and they want to send pictures of my bike so they knew I actually had that bike.....Like what the f....k........anyways
Al Crowell
February 4, 2026
your quick replies impressed me
I got personal service when I needed help
Jeffrey Vedus
January 6, 2026
Excellent customer service
Ordering parts was simple do knowledgeable Employees
Bernard Caldwell
December 4, 2025
When I first made the order
When I first made the order, a technician asked for me to send in more information about the ebike I had. This information was pertinent to my purchase which I felt was or is the reason I give them a 5. Stopping and thinking about the importance of the information helped with the flow of the purchase. Kudos to the staff at Nakto.
Jonathan Dietrich
December 2, 2025
I guess first off they sent the wrong…
I guess first off they sent the wrong battery when I took pictures of everything. The hub the battery and now I have to wait a whole month. Good thing. My other battery wasn’t going down.
Ben Savage
December 2, 2025
Part was what was needed
Part was what was needed. Fixed bike fine. The persistent emails wanting feedback, even before the part arrived, is annoying.
Matthew
November 11, 2025
I'm very disappointed in the customer…
I'm very disappointed in the customer service I've received and my issue hasn't been resolved. I returned an item that I paid the shipping cost, I was refunded the cost of the product but they kept shipping fees even though I paid for it..
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