mywoof.com Reviews
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2.5 / 5
Average user rating
155
Total reviews
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mywoof.com Reviews
Read real experiences from customers of mywoof.com.
Brands may not incentivize or pay to hide reviews.
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Alicia Warren
March 20, 2026
I had an issue with the XL pupcicle…
I had an issue with the XL pupcicle where I could not get it unscrewed, after a quick email exchange I was offered a new and improved replacement without any fuss. My pup and I are very pleased!
Mary Ann Brown
March 12, 2026
FABULOUS customer service!!!!
FABULOUS customer service!!!!I had an issue with my XL pupsicle. It was stuck and I could NOT get it unstuck. I sent an email asking about options, and they sent me a BRAND NEW pupsicle that was updated, and now I can unscrew the top and get my Pupsicle Pops in there. My dog is happy, I am happy, and this is probably the best customer service I have ever experienced! To anyone who has experience issues with getting the pupsicle to unwind (that's what mine issue was) just reach out! They were quick to respond, the pupsicle has been redesigned, and again - their customer service was GREAT!!
Emily Cockerham
March 2, 2026
The Bite N Brush didn't hold up but Customer Service was great
The Bite N Brush really gets 2 stars and the customer service from Woof gets 5 stars. I bought 2 bite n brush chews at my local pet store for my two dogs. One dog's (50lb 15 year old Vizsla) chew broke at the end within 15 minutes of giving it to him. The store wouldn't take it back but the company did and they are sending me a different chew to replace it. The Bite n Brush may need some re-engineering with a more durable material that can withstand more chewing. I wouldn't purchase it again for my dogs, but I was impressed with the company's customer service and will consider other products.
Wendi Young
February 28, 2026
Customer service was super quick to…respond and offer a resolution
Customer service was super quick to respond to my email and offered an even quicker resolution to my problem. I am very pleased with their customer service.
Sandy Donoho
February 27, 2026
My dog loves her Woof stuff
My dog loves her Woof stuff - she has three pupsicles, 2 dental logs and a treat ball. She gets on every evening and they are indestructable. She is a tough chewer. She has figured out how to open the ball and eat the treat, but then she's a border collie, lol. I have had two pupsicles which would not open to clean or refill, and the company has replaced them immediately. Customer service is fast and very responsive.
Patty Campbell
February 21, 2026
Bad smell of product
I like the idea of having a substitute for regular peanut butter, because our beagle is addicted to it and has gained weight. I was all excited about getting your pupsickle container and pupsickle peanut butter refills, however, I must admit, I really don't like the smell of the container. Sydney won't go near it and I can't even stand to be in the same room with it. She tried it, so it is used now. I thought that I had the answer that I was looking for. I may reorder the refills, because I crumble it in her regular food. Patty
sara bosely
February 14, 2026
false advertising - not plant based
false advertising. the chew product is described in several places as being plant-based. come to find out a key ingredient is powdered antler bone. perhaps this business needs to reacquaint itself with the dictionary on plants vs animals. hint: if it comes from an animal it’s not a plant.
Fawn Cheng
February 14, 2026
Deceptive Subscription practices
Well I don’t believe the quality of the product is bad, my dog didn’t like it. The problem I have with this company is their deceptive subscription practices. Two months later I received another two bones that I didn’t know I ordered because they automatically check the subscription box at checkout and it’s obscured from the buyer’s view. So in essence you’re automatically signing up for a subscription and then your next order comes without even knowing that you had selected the subscription box. Also, it’s not easy to find the cancellation section at their website. This is intentional and it makes them look bad. I would not recommend this company.
Tracey Hannigan
February 7, 2026
I was hoping this would be a healthy…
I was hoping this would be a healthy alternative to rawhide dog chew/bone but I am very disappointed in the fact that small and also medium sized pieces come off when my large dog is eating the bone. He even swallowed some small pieces and now I am worried. I specifically purchased these because it says it does not splinter off pieces.
Sasha Klavon
February 5, 2026
What an amazing company
What an amazing company! I had a problem that they resolved immediately and I couldn’t be happier. I will be recommending your company to everyone. Great customer service!
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