mykitsch.com Reviews
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4.2 / 5
Average user rating
3524
Total reviews
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mykitsch.com Reviews
Read real experiences from customers of mykitsch.com.
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June Bryant
April 1, 2026
I’ve been using Kitsch products for…2 years
I’ve been using Kitsch products for almost 2 years. I love the shampoo and conditioner bars. I was thrilled to see that they are now offering a liquid form of them . I recommend Kitsch products to my friends and family. Thank you for such great products. June Bryant
Carole
March 31, 2026
Why no response re UK site
Why, oh why, does this website still look as though it is “UK” but goods ship from USA? No reply to my emails. Do they actually have a UK website with products that ship from UK? I finally received my shampoo & conditioner bars (from USA) and have to be honest they are indeed fantastic. Just pure frustration that no one will get back to me regarding a UK website. Love the product but if can’t source from uk, sadly, will have to cancel subscription
beverley
March 31, 2026
Customer service
I cannot review the products I bought yet as I haven’t used them but I felt I needed to review the excellent customer service. I love in Spain and my order never arrived, I’ve received a message from the Spanish postal service saying it had been returned to sender for no apparent reason?After contacting Kitsch they duplicated the order and posted it to sisters address in the UK at no additional cost to me. The company responded promptly and professionally to all my messages. It was excellent service and I will definitely use them again I just won’t use my Spanish address.
Kristin Turnpaugh
March 31, 2026
Jessica with customer service was so…
Jessica with customer service was so helpful in correcting my order after I received an incorrect item instead of an item I had ordered. I emailed at 6:07 and by 6:20 my new item was already ordered and on the way. She was kind, responsive, and professional.
Kit O.
March 30, 2026
The chat works
The chat works and seem to have solved a current delivery issue with my subscribed products and additional items ordered with them.
Brenda
March 30, 2026
When I reached out to Kitsch
When I reached out to Kitsch, Jessica worked hard to resolve my issue. Was a great customer service experience, Kitsch lets their customers know we are all important to them.
Sav
March 30, 2026
Great Experience
Very quick response. Polite team members. They worked to quickly resolve my issue.
Taralissa Ortiz
March 29, 2026
Wow did they solve my issue and I was…
Wow did they solve my issue and I was so worried. I am grateful for the kind and quick customer service I recieved! I will continue to use this brand!!
Jennifer Rezeli
March 29, 2026
Excellent customer service
I had an item that broke after a few uses and they responded immediately and replaced it. Excellent and responsive customer service. They also have unique designs.
Scarleyy
March 29, 2026
I didnt receive the package as I…
I didnt receive the package as I expected, but Kitsch will send me another set, their customer service is really good
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