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4.4 / 5
Average user rating
303
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for mycleanpc.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of mycleanpc.com.
Brands may not incentivize or pay to hide reviews.
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Ted Jones
April 10, 2026
Charges and billing are hard to understand and are not straightforward. Cancelling is a 20 minute experience. $49.95 annual fee suddenly appears and is a ripoff that is not disclosed. I am trying to get my bank to reverse the charges. It may be a fair product, but it is sold and distributed with the tactics of a used car lot circa 1975.
Andrew Kinnersley
March 17, 2026
Constant spam claiming my cloud storage has run out, only to link to this site. Reported to their privacy team many times, but they keep coming. Obviously using illegal tactics to get people to sign up. Will report to the FBI. Follow up. The email you have provided just bounces, so I am not able to contact
Richard Pelletier
February 2, 2026
Stay away. Support is in a foreign country, and when I tried to cancel, they assured me it was cancelled, and yet they continued to charge me. Now I am on the phone again, trying to cancel. This is not a review of the product but of the unethical approach in not allowing customers to cancel.
Arian Sadat
January 7, 2026
MyCleanPC made it easy to get my computer back to peak performance. The cleanup process was straightforward and thorough, removing unnecessary files that were slowing everything down. I appreciated how user-friendly it is and the results were noticeable immediately. Definitely recommend for keeping your PC running smoothly.
Giana Chapman
January 6, 2026
I tried MyCleanPC to fix my slow Windows laptop and I’m really impressed. The software cleaned out junk files and optimised my system quickly, and I noticed a big improvement in speed and responsiveness. The process was simple and didn’t require any tech expertise. A very useful tool for anyone struggling with a sluggish PC.
Ted Ban
January 6, 2026
I purchased a one year subscription for $19.95 introductory offer. I was not diligent and after six months noticed they were collecting $19.95 each month for six months, $120. Then they took $49.95 for 2026, for a grand total of $170!. When I called them they said I purchased a "Bundle". Evidently, if you purchase a "Bundle" you automatically donate $19.95 in case you need assistance! I will say the software is OK, but the sales tactics are a "HOOK", be careful. They refunded the $49.95 and I cancelled with them and they lost trust my trust. I'll wait to see if they refund the $49.95. But the $100 for so called assistance is gone.
Rick
August 16, 2025
Like so many others I purchased the product for self installation. I paid by credit card and funds were deducted.The following month, additional fees were deducted.When I questioned this, they told me that tech support was free for the first month and thereafter I was subscribed for a monthly fee.A very sneaky way of obtaining extra funds without people knowing this.I asked for a credit, but they informed me they couldn't refund 2 charges for a service I never new was going to be included after the initial 30 day free period. I am told them to cancel everything and I thought the company was very underhanded in how they did business. I wrote a review with the BBB and hope people do not use their so called service.
JustAnswer Customer
June 26, 2025
Jeremy was excellent and efficient; one of your best!
Janet Sandridge
June 26, 2025
Cody Miller was patient in helping me get thru the process of activating my order. I never felt hurried or "stupid" and he did a GREAT job trouble shooting my issues
Mark Chester
June 26, 2025
Jobela cleaned my lab top and desktop. She went the extra mile to work my adobe problem on my desktop. the conclusion was the adobe 2025 software version is the problem. I have to wait for the next version of adobe to install.
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