motel6.com Reviews
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4.0 / 5
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665
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motel6.com Reviews
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D. Burgess
March 17, 2026
Great Stay at Motel 6
My husband and I stayed at Motel six for two nights last weekend. It was the motel six "Ventura Downtown " California. The room was immaculately clean. There was coffee and tea available in the office and the manager was friendly and helpful. The motel is a short two blocks from the beach so a great location.
Lucio Morin
March 13, 2026
What a dump....
I really do not know how anyone can give this chain of hotels a rating above 1 star. DO NOT stay at these hotels if you do not have to. Thank God there are other hotel chains. Motel 6 is meant only as a last option, when you either sleep in you car or in one of these hotels. Avoid the Motel 6 Cedar Rapids Airport at all costs if possible.
Shawanna Renfro
March 8, 2026
I stayed at motel 6 downtown east fort…
Update: Thank you guys so much for looking into my concern and taking action. I can honestly say that I feel like you guys went over and beyond to get this issue resolved and your time and help was greatly appreciated. Thanks again for your help.I stayed at motel 6 downtown east fort worth texas ROOM 415 the restroom handle is broken. My four-year-old daughter went to use the restroom and her finger got caught in the door bruised her finger badly.I've reached out to the hotel staff and nothing has been done about that Door it's about getting that door fix so that it will not happen to anyone else. But instead i informed them of the restroom door for room 415, they hung up the phone in my face. Now if i start looking for a lawyer to sue they would think that I am going overboard , but my daughter is sitting here with a swollen finger , and all I get is a hung up call.
dag
March 4, 2026
Illegal Drug Use Enabled on Property
Update: I have received a reply from Motel 6. Each week was a different reservation and confirmation number. I'm sending Motel 6 the last number; I don't know if she's kept every one. All of them should be under her Email address. The reservations are under my wife's name, so I'll send her Name, Phone Number, and Email address. All were reservations were made online.Thanks,~ dag ~ My wife and I spent from Aug. 2024 through Aug. 2025 at the Nashua-South, NH Motel 6. After reporting guests smoking weed from a bong in front of the door to our room, we were told to leave. The dopers were allowed to stay. Public marijuana consumption is illegal for businesses and individuals alike.Here's an excerpt of some more concerning issues during our stay:(1) A huge dildo beneath our bed, which was left behind by a prior occupant. I had to removed it myself. Disgusting.(2) A large presence of urine stains on our mattress, and whatever dried, bloody, bodily-fluid that accompanied it. It's as if someone was shot or died in that bed.(3) A 3-foot long clump of gray hair that I pulled from the clogged bathroom tub drain. I found that the first night there.(4) Filthy dirty floors. Our feet were covered with a thick, black film from walking in the room the first night there. My wife and I wore flip-flops in the room the entire time there to avoid accumulating grime on our feet.(5) Winter guests are resigned to helping push each other's vehicles up the long, ascending, motel driveway that leads to the parking areas. Management never had the decency to call in a plow to clear the lot until morning. One multiple-year occupant at the Motel 6 told me that it is like that every winter.(6) Pink towels and wash cloths. You'll receive white towels/cloths for a short stay. If you are around long enough for a towel change, you will be given pink towels/cloths with a dye that rubs onto your skin while drying off.(7) Cockroaches. Someone took care of it, I'll give them credit for that. But, they denied their presence.(8) Excessive noise after 10 PM and fighting.(9) Needles discovered in rooms by other guests. A former employee told me that the motel is known as "The Overdose Capital of The Northeast."(10) Guests drinking in the parking lot and urinating in full view of others, including children.I've talked by phone and corresponded online with G6 Hospitality Guest Relatiions. They did nothing. They don't care. They only action out them is to remove reviews. Fortunatelyt, details are forever available on my websites and social media pages.Stay away from Motel 6. They tout themselves as an "Iconic American Brand" while being being owned by G6Hospitals OravelStays, both headquartered in India. Bad, deceptive company. Horrible customer service. Worst chain I've patroned in 16 years on the road.~ dag ~
Armando Ramon Jr El Barbas
March 3, 2026
Motel 6 official website is charging…they told me the same thing here we are. Month later listing to some one saying he could help. Of I could put the screen shot just call 9563528991
Motel 6 official website is charging people many times then will turn around and say there sorry that they will look into the matter to give back a refund. Which is a lie they wait it out just so they can deny it and you can't appeal it again. They are scammers theifs that are now being owned by the worlds largest scammers in the world. They know who the are but I was charged 4 times for 116 dollars and they stole it by acting as if they were going to help. They make fun you when your letting them know of the duplicate charges. They are not who you think they are. I'm sure there is more people like me going thru the same situation Ticket ID: 7520819611 this is how you can find out that twice it has been denied after it was appealed. If you want bank statement I have it. There is no hold that's the excuse motel 6 says but then you leave town and they make it hard for you to claim there false charges. How many there's going thru the same scam because I'm more than sure I'm not the only one. It's a matter of time before this hits the fan.
Lisa
February 26, 2026
Absolutely appalling!!!!
This is an absolute disgrace. We booked a room at Motel 6 in Prescott, AZ through Booking.com, and when we arrived, my friend didn’t have ID which apparently was suddenly a requirement. We’ve stayed in countless hotels and never been asked for ID. Yet here we were, money taken, refused entry at 10 PM, stranded with nowhere to go. My friend is disabled and couldn’t travel any further. He has terminal cancer and in extreme pain and was forced to sleep in his car as they took the last of his money and refused entry.We asked for our money back and Motel 6 reception gave us a reference number and told us to contact their head office who were completely useless. Booking.com’s response? That we should have read some hidden fine print about ID, buried so deep in motel 6’s “House Rules”.Both companies are shameful, incompetent, and customer service–free in my opinion. To take a vulnerable disabled cancer patient’s money and put him in the street at 10 pm in the middle of winter is inhumane and shameful.They kept our $85 and left us out in the cold. This is beyond unacceptable. I’ll be escalating through PayPal, but honestly, both Motel 6 and Booking.com should be embarrassed and ashamed that they can treat paying customers this way. I will never, ever touch either of them again. Absolutely disgusting.
Tammy Sapp
February 18, 2026
My6 review
Rooms wonderful service great friendly environment
Nick
February 8, 2026
Atrocious refund policy — there is no refund policy with Motel 6 AFAIK
There is a subsidiary of Motel 6 called "Studio 6."They have one of the worst online portals. It's through booking dot com.When you try to seek help over refunds, the Studio 6 people refer you to the contact or help page at booking dot com. Studio 6 and even the Motel 6 staff will not let you speak with their supervisors for any reason over the telephone. I've tried multiple times. It's some kind of obstinate ploy by the call center people to "dig in" over refusing refunds even when said terms and conditions favor the client (me, in this case).I was charged $89.27 for a reservation that I never used. I cancelled within the agreed-upon time, I was also told by Studio 6 that I'd be receiving a refund too. It was all a big lie.To the person in charge at Motel 6 with the initials "dc" — Here is my confirmation number from my planned stay on 01/30/2026 at the Studio 6 in Stockton, CA: # 5706009957
Samora Frank
February 4, 2026
Would not recommend to anyone and would never say her again
I have stated many motel 6s across the US over the years and never have I stayed at one that was this bad. The beds were just a mattress placed on top of what appears to be a homemade bed stand the four legs that hold it up are nothing more than old rusty inch and a half pipe. No box spring two pillows that together we're about as thick as a slice of bread. A round table that was cut in half and placed against the wall looks like it was but the worst thing was the site itself. Three stories of rooms with hookers and drug dealers everywhere. I'm not talking one or two I'm talking almost every room that was occupied had people running in and out people sitting in cars in the parking lot below each room all night partying in their cars. Junkies walking back and forth across the back of the property looking as if they're sizing up the visitors coming in and out to rob her attack him. This is no b*******. The location of this unit is in North Fresno off of Blackstone and Herndon avenue and as I've already said it's possibly the worst motel 6 I've ever seen. Come on now a couple of hookers here and there I wouldn't have bothered me. This was not a safe location to stay at under any conditions at night if you stayed in the room you were fine I would not have ventured outside for all the tea in China.
C
February 4, 2026
Avoid Chattanooga Area Motel 6 Locations
Chattanooga, Tennessee Motel 6. Two locations visited in February of 2026. Locations: (1) Chattanooga Downtown Location, (2) Lee Highway Location. Overall experience: 1 out of 10.Cleanliness: 0 out of 10. Bed sheets stained, full of obvious cigarette burn holes, broken floor tiles, malfunctioning sliding window, cigarette burn stains on bathtub, bathing and face towels completely stained, bed-sheets with dark yellow, black, and grey stains. Pillows with dark yellow, black and grey stains. Normally white electrical outlet faceplates are damaged and/or yellowing. Cockroaches! 4 cockroaches killed in first hour in room - one of them came out of mattress while I was lying on it.Staff Interaction: 0 out of 10. Unfriendly, unconcerned, unprofessional, and generally rude employee (there was only one anywhere while visiting) during each interaction.Property / Environment: 3 out of 10. At the Lee Highway location, Direct TV television signal interrupted every few seconds. This never subsided. At both locations - Obvious illicit activity taking place in various rooms including drug dealing and prostitution (three new visitors to neighboring room within 2 hours and audible sexual activity taking place ). Poor to ridiculously low water pressure. The Downtown location specifically has sealed all of its external exits ( or at least they prevent access to them. The front main lobby entrance is the only way in or out of the three story, 300+ room building. Parking exists around the entire building but due to the inaccessible entrances, visitors are burdened by having to walk some distance to gain access to through the lobby exclusively. Hallways feel “dank” while the smell of mold and offensive cleaning products is unavoidable. Some visitors at both locations are excessively loud, hears adults running in hallways loudly multiple times, could not avoid hearing loud talking / laughing / arguing from other visitors on the same floor - this was while our room door was closed to the hallways. This meant that we could clearly hear audible vulgarity being spoken at high volumes, with children within hearing distance, and while our room door was closed. Bathtub was disgusting with sticky and slimy residue all over it. Toilet seats with cigarette or other type of permanent burns in the plastic seat. A/C unit has highly damaged control buttons and its air vents are full of dark black lint/dust. Extremely low water pressure in sink and from shower head / bathtub's spout.
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