molekule.com Reviews
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1.3 / 5
Average user rating
74
Total reviews
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molekule.com Reviews
Read real experiences from customers of molekule.com.
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James B
March 22, 2026
I have purchased three Molekule Air…
I have purchased three Molekule Air purifiers. All have had ongoing connectivity problems. Plus, during the past year, I keep receiving error messages that my filters need to be replaced much sooner that they should have to be replaced. The chatbots are not helpful, nor do the offshore service center personnel ever fix the problems.
david friedman
March 6, 2026
Molekule app stopped connecting to my…
Molekule app stopped connecting to my unit without any reason. I tried numerous times to reconnect app to no avail. Tech support was useless, only telling me they don’t know why and don’t have a solution. I can’t control any scheduling or monitor my filters. This is a very unreliable company. I have other purifiers that stand behind their products. Avoid this one at all costs
James West
February 5, 2026
Don't waste your money on this overpriced paper-weight
I bought a Molekule Home One unit in 2018. The first unit was defective, they sent a new one in 2019. That unit is now kaput and support advises since the warranty expired in 2021, they are offering me a new one for only $199,I asked her "why would I buy another unit that only lasts for 7 years?" Its an overpriced, defective piece of equipment. So I would never buy one again, and don't recommend anyone else does either.
R. Sil_
February 2, 2026
Forced Subsciptions - Overpriced Filters
Friendly Reminder: I own the units I’ve purchased. I should not be forced into paying $175 for each Air Pro filter every ) months and $100 for the mini’s. The fact that my products are now “bricked” is repulsive. If a class action lawsuit against Molekule is initiated, please know I will participate to the highest extent possible.
A. Wilk
November 30, 2025
Terrible customer service
Terrible customer service. Everything is great until you need help and then there's no assistance. I've had my units for 5 years and was ready to upgrade but with the lack of customer support when fedex loses my $100 filter, nope.
ElemennoP
October 6, 2025
Molekule Mini: A $400 Brick That Locks You Into Corporate Extortion – Avoid at All Costs
I bought the Molekule Mini thinking it was the pinnacle of modern air purification – sleek design, "revolutionary" PECO technology, FDA-cleared claims that sounded too good to be true. Spoiler: It was. This thing is a glorified fan with delusions of grandeur, and Molekule's latest app update has turned it into a full-blown hostage situation.Let's start with the basics: Performance? Laughable. Independent tests from Consumer Reports and Wirecutter have repeatedly shown it underperforms basic HEPA filters in particle removal, while guzzling energy like a gas-guzzling SUV and blasting noise levels that could wake the dead. It takes forever to cycle air in even a small room, leaving you with the same dusty, allergen-filled nightmare you started with. And the "destroy pollutants" PECO filter? More marketing smoke and mirrors than actual science – it barely edges out a $50 Walmart special in real-world use.But the real gut-punch came with their app "update." Out of nowhere, Molekule decided to brick the device unless you're shelling out for their overpriced proprietary filters. No more third-party options, no more cost-saving hacks – just you, bent over a barrel, paying $100+ every few months for what amounts to a fancy paper towel with LED lights. It's not innovation; it's a subscription trap disguised as smart tech. Customer service? A black hole of automated emails and overseas hold music that makes you question your life choices. One replacement filter arrived reeking like a chemical plant, and they suggested "off-gassing it in your garage for days" – because nothing says "premium product" like DIY hazmat protocols.At $400 upfront, plus endless filter fees, this isn't an air purifier – it's a money pit engineered to exploit eco-conscious suckers. Molekule, you're not saving the planet; you're pickpocketing it. Do yourself a favor: Buy a Coway or Levoit instead. You'll breathe easier and keep your wallet intact. 1/5 stars – only because zero isn't an option.
w1nter
October 4, 2025
Avoid this company
Poorly reviewed air purifiers. Additionally, they no longer allow you to use the air purifier you bought with your hard earned money unless you use their own purifier filter. Avoid this company and do not give them any money.
cydroid
October 4, 2025
Shameful display
Avoid Molekule products at all cost. There are plenty of good alternatives.
Catyclism
October 4, 2025
they're selling all your data
they're selling all your data, and the products you buy from them you don't even own lmfao
Ankur Agarwal
September 23, 2025
I wished there was an option to rate 0
I wished there was an option to rate zero stars. The super expensive purifier barely worked and the. Started making weird noises. Then their marketing team sent me a scary email saying that they will revoke access to the app unless I bought filters from there. While they already have a 1.7 stars, this should be driven as close to 1, which is the lowest rating here. They clearly don’t care
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