microsoft.com Reviews
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microsoft.com Reviews
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Ivo Donchev
April 12, 2026
20 years of account history lost after a confirmed hack — no recovery and no refund
20 years of account history lost after a confirmed hack — no recovery and no refundMy Microsoft account was hacked, and the attacker changed every security layer — password, PIN, two-factor authentication, passkey, and recovery email. Microsoft confirmed the unauthorised access but told me the account was permanently unrecoverable and I should create a new one.The losses have been significant. Years of OneDrive data are gone. My son lost 8–9 years of Xbox progress, purchases, and account history. Most frustrating of all: my Microsoft 365 Family subscription had been renewed just two months before the hack. Microsoft confirmed the account was compromised, suggested I create a brand-new account and purchase a new subscription, and refused to issue any refund for the unexpired subscription on the account they themselves have declared unrecoverable.To be clear: they confirmed the hack. They confirmed I cannot access the account. They confirmed the subscription cannot be transferred. And they still kept the money.I sent multiple formal emails requesting escalation and asking specific written questions, including whether the attacker's added recovery details remain present in the account system, and whether the OneDrive data is inaccessible to everyone or only to me. Several emails went entirely unanswered. The responses I did receive were template replies.There is no adequate protection for a verified account owner after a confirmed compromise — no lock period before recovery methods can be changed, no protected owner-verification channel, no post-compromise restoration process. And apparently no consumer protection either, when a paid subscription is lost through no fault of the account holder.If you store anything important with Microsoft — files, subscriptions, years of gaming history — keep independent backups and do not assume Microsoft will help you recover access or compensate you if your account is taken over.
Kris
April 11, 2026
Horrible Experience with Microsoft ads
After creating a Microsoft ads account and merchant centre they instantly suspended my account permanently without any good reason. They barely use humans to review appeals and instead use automated systems which are much worse. Customer service cannot assist in resolving problems once accounts are permanently banned/blocked.
Guido Mista
April 11, 2026
Ai slop no one wants ai implemented
Ai slop no one wants ai implemented
Johnathan
April 10, 2026
I'm so please to be leaving Microsoft
I'm so please to be leaving Microsoft. I just feel for all those guys that rely on Microsoft for their income. Whilst we all new that in version were about making money now the products are so bad we're not prepared to pay anymore. Watch this Norwegian Consumer council video it says it all."A Day in the Life of an Ensh*ttificator"
Sebastian Cooke
April 9, 2026
Impossible to pay for a subscription — support is nonexistent
I've spent two days trying to purchase Microsoft 365 Business Basic with no success. The system automatically blocks all payments with error 43881 with no clear explanation. I've tried multiple cards, a VPN, and different payment methods — nothing works. Phone support doesn't answer, the numbers don't exist or are down, and the chat is just a useless bot that solves nothing. A company the size of Microsoft unable to process a $14/month payment is simply unacceptable. I set up Google Workspace in 20 minutes with zero issues. Avoid Microsoft if you're a small international business owner — the system is designed to make your life impossible.
Jennifer
April 9, 2026
I sometimes work from home on my…
I sometimes work from home on my laptop. I can no longer open outlook because my operating system is not supported. How do they expect us to work. My IT guy is telling me I need to get a laptop with windows operating system. Why? Just to open my email that it should already be able to open. No thank you. I will figure something else out. Not wasting money on windows.
Geoffrey M
April 9, 2026
Windows 11 - not a pleasure to use.
Have been faithful to MS Windows for 30+ years, even after the ghastly W 8. Recently upgraded to Windows 11 which has turned out to be an awful displeasure to use, just like W8 on steroids, I can't override so many MS intrusions, not even able to stop BING bullying its way in front of my chosen Default browser.Never again for Microsoft.
Kaan Armagan
April 9, 2026
Platform bug throttled my business launch post, support refused to help
A UI bug on LinkedIn's (owned by Microsoft) desktop platform caused my business launch post to display incorrectly, forcing me to make multiple edits to fix something that was LinkedIn's own rendering issue. These edits, which would not have been necessary had the platform functioned properly, resulted in the post's algorithmic distribution being severely throttled. For context, this was the inaugural public announcement of my consultancy after seven years of building the business.When I contacted LinkedIn support, I was initially routed to what was presented as a human representative but was clearly a bot giving canned responses. After pushing, I eventually reached an actual person, but they made no effort to investigate or resolve the issue, despite LinkedIn having the tools to adjust post distribution or offer any form of remedy. The support case was closed without meaningful engagement with my complaint.A platform of this scale should be able to acknowledge when its own bugs cause harm to users and take reasonable steps to make it right. Instead, the experience felt dismissive from start to finish.I would caution any business relying on LinkedIn for important announcements to preview thoroughly across all devices, because if something goes wrong on their end, they will not help you.
Reka
April 8, 2026
Problems with Windows 11
MS either has a spyware in Windows 11 in Hungary or surveillance or automation destroying it but something not right with the services after they deployed.
Nobody
April 6, 2026
Absolute ass
Absolute ass. they don't give 2 f*cks they got the monopoly
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