meundies.com Reviews
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2.2 / 5
Average user rating
65
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for meundies.com.
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meundies.com Reviews
Read real experiences from customers of meundies.com.
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Owen
March 24, 2026
Their fabric is the softest i've ever…
Their fabric is the softest i've ever worn
Tawnie Miller
March 17, 2026
Bad for east coast
If you live on the east coast or anywhere that isn't California you should not purchase from the company. The tracking is crap and takes well over 2 weeks. They "processed" it on day one yet it takes over 2 weeks to get to you. This is absurd.
Rick
March 16, 2026
Pricey, but WORTH it!
I'm really, really surprised at the negative reviews. Just received my first order from MeUndies and was so impressed, just made a second order. The fit, the fabric and the SOFTNESS are just outstanding. Then there is all of the fun colors and designs. I'm not one for subscriptions, I often change my mind. So, yes, to order without a subscription is a bit more pricey, but for the quality product, fit and fun, I'll keep ordering from MeUndies.
Margarita E
March 3, 2026
Trying to cancel my subscription
Trying to cancel my subscription. The site keeps returning the message, "failed to cancel subscription."
Pat Mingo
February 3, 2026
Nonexistent customer service
I submitted my default address which was out dated (my bad, I know). Realized immediately, site says if the order is younger than 1 hour you can change it. I tried within 5 minutes after ordering to change it, the chat bot tells me it’s older than 1 hour. Whatever, I try to cancel it. They say it’s ALREADY shipped (mind you it’s been less than 5 minutes) so I CANT cancel it or get a refund. Their customer service is only prewritten chatbot prompts, meaning you can’t say anything other than “cool, ship it to the wrong place, thank you!”. This isn’t customer service, it’s a prewritten script to get you to stop bothering them.
Dan Silvestri
January 31, 2026
Me Undies is one of Me Favorites
I used to wear boxers. Then I saw a Shinesty ad and tried their mens underwear with their “ball hammocks” - I bought some and washed them many times, and was hooked on ball support. So , I saw a Me Undies ad. Had to try them.I have about six different brands of ball support underwear. Me Undies is one. So I ordered the Me Undies boxer briefs to try, with their “ball caddy” design, Fantastic. They fit snugger than Shinesty. Micro modal fabric is comfortable all year round. Washes great. They really snug up your jewels nicely. I bought the trunk version as well. Loved them so much I probably have twenty pair. I still wear Shinesty, but on any given day, I have one or the other on, and really like Me Undies fit, Their customer service has been great, and they shipped quickly to me each time. I’m in US. I just received 4 new pairs - new colors I like, I buy them. Have laundered them dozens of times by machine. Perfect. Have used them for a little over a year now. I have read a lot of the negative reviews here. I have had nothing but a great experience with them. My jewels have never felt more comfy. Play ball(s)!
Lisa
January 25, 2026
Returns a nightmare and very costly if…
Returns a nightmare and very costly if you are Canadian. Company signed me up to a membership. All I was doing was returning items that they sent. Returns go back to California. Because of how the USA tariffs work it cost me $60 in tariffs for a return! Plus $20 shipping. They sent me $266 in underwear that I didn't order. Told me how to return to get my money back. Cost me $80 to get back some of my money. Never again! My adult children love the product but told them to find an alternative.
Timothy “Tim” Ramsay
January 16, 2026
My paypal had the wrong address and i…
My paypal had the wrong address and i noticed it immediately. I sent an email within minutes to have the problem fixed. They never responded and the order shipped anyways. They finally got back to me days later and said they cant change the address, but i can cancel. In the mean time ups charged me 16.99 four seperate times to change the address, only to be told today that they cant do it. Now I go to cancel the order and the AI on their website says they cant do it!!!! So now, near 100 dollars of product is being shipped to the wrong address and their was never a way to fix it. Absolute abysmal customer service.
Naomi Andrews
January 14, 2026
Very helpful customer service
Just ordered from them for the first time, unfortunately was sent the wrong item- usually this would dock a star but customer service was SO nice and helpful, replaced it immediately and the product is very high quality, comfy, and worth the money.
Mackenzie Friesen
January 7, 2026
Best underwear for couples
Got a first couple pair and was fantastic. Had a small mistake with the next set but contacted support and they were more than happy to help with everything!! The underwear is fantastic and have never felt uncomfortable. 10/10
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