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1.1 / 5
Average user rating
4302
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for merchbar.com.
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Read real experiences from customers of merchbar.com.
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Cristian Mayor Moreno
April 10, 2026
NO COMPRES EN MERCHBAR!!!!Primero, NO te envían el pedido, luego NO te reembolsan el dinero y finalmente, dejan de responder a tus correos.3 años peleando con ellos y solo he perdido el tiempo a demás del dinero.Una ESTAFA TOTAL!!DO NOT BUY FROM MERCHBAR!!!!First, they DON'T ship your order, then they DON'T refund your money, and finally, they stop responding to your emails.I've been fighting with them for 3 years and I've only wasted my time and money.A TOTAL SCAM!!
Dominic
April 10, 2026
Like many others, I have an unfulfilled orders from merchbar from 2024 that I’ve been trying to get refunded ever since it was placed on back order and never delivered. My partner has had the same experience (funnily enough we bought each other the same bloody record and never received it). At times I have gotten responses, at times they have “tried” to refund me but weren’t able to so offered me store credit, I eventually used the store credit to buy something that was supposedly in stock and never received this either. The review date is from the last time they sent an unhelpful respondes. They have now stopped responding to my emails.
Phoenix Breaks
April 5, 2026
Merchbar are a fake company. They do not stock any merchandise and will not send you what you order, because they do not have it to send! This company is run by criminals and I have reported them to Trading Standards and FOS. DO NOT BUY FROM THIS RIP OFF FAKE COMPANY.
Ant Barker
March 31, 2026
This is the biggest con going. Don’t ever use these people. They are crooks!I tried in vain to get a refund for an LP on back order for over 6 months… a year later I gave up. They ghost all emails with bots. Horrible horrible people.
N. A
March 31, 2026
I canceled my order after it took too long. They offered store credit. I didn’t want store credit, I want a refund. It’s been over a year and I still don’t have my refund. They also stopped replying to my emails asking for a refund. Unacceptable. I’m still missing 80$
Nicolás
March 29, 2026
Not only you are sent to an infinite automatic-answer loop if you try to get even the least bit of information about an order 2 years overdue, but also the moment you try to contact them to ask for a refund you don't even get a response. I really hope a place like this can be the source for a real legal action against these blatant scammers. The way the don't satisfy the lowest of ethical market procedural principles in such a large scale during such a long period of time is as dystopical as the slum swindler expanding globally to earn six figures and it sure has to be a way to make it right.
Igor Suslin
March 29, 2026
I ordered a music CD and waited more than a year for it to be shipped. They kept telling me there was a delay from the supplier. When I eventually decided to cancel the order, they stopped responding to my messages and ignored my request, so I did not receive a refund. My bank is also unable to process a refund since the purchase was made a long time ago.
Les
March 25, 2026
The crime wave continues! Just look at the sheer number of DEFRAUDED customers that post here. Given that this is likely a SMALL representation of the ACTUAL CRIMINAL behavior, its a wonder that MERCHBAR has any customers at all.REF: CONF2250005-10822922AMOUNT OVERDUE: $108.06ORIGINAL ORDER CANCELLED: 17 JANUARY 2025TOTAL NUMBER OF DAYS REQUIRED TO CANCEL ORDER: 20 DAYSORIGINAL (SUPPOSED) REFUND DATE: 17 JANUARY 2025TOTAL NUMBER OF DAYS WAITING FOR REFUND (A/O TODAY): 432 DAYS
Rodriguez
March 25, 2026
I bought a 50 dollar rare vinyl from them, did not receive any updates on its delivery for an entire year, and would not be refunded with anything but store credit. I used the store credit and none of my orders have been shipped. Expensive and unreliable.
Dylan Wright
March 25, 2026
I ordered a record from Merchbar two years ago, after endless support emails and me asking over and over for cancellation and refund, still no luck. I have no record, I have a confirmation number for my order cancellation but no refund yet. I will send about 10 emails to their support before they SOMETIMES answer back. I'm assuming now they will just never give me a refund for the order they never fulfilled - sounds like stealing to me! I will never buy anything from this company again and I recommend nobody trust them.
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