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Join 2,381+ users reviewing McDonald's. Read verified ratings and real customer experiences on mcdonalds.com before you order.
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1.7 / 5
Average user rating
2381
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for mcdonalds.com.
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Read real experiences from customers of mcdonalds.com.
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Test
March 30, 2026
cold burger
John Hancock lll
March 28, 2026
McDonald's is a nice place I respect it when there and don't have problems. I also give to McDonald's house sometimes. Been eating McDonald's a lot lately while looking for employment.
Stella Howard
March 26, 2026
Consistent, you know what you’re getting.
Kathrine Nielsen
March 25, 2026
McDonalds in Säffle - Sweden Must discusting McDonalds ever seen! :-( Trash everywhere! tried to give direct feedback but could not find any mail Can I add some photos somewhere or send to someone?
Elena Marchelli
March 25, 2026
Store #1171 @8:21pm Drive thru, used code from app for discount and ebt. Andrea stated that the ebt machine was broken and I had to come inside. I believe reason it wasn't working was because they pull the machine and it loses connection. I am Handicap had to hobble inside. Wait for cashier to input order again. Then Andrea still had to come over and use ebt but since she canceled order from drive thru I lost my 20% discount. No offer to make it right even any discount. I explained how the machine loses connection. She aggressively argues with me. Stated if I wasn't using EBT everything would be fine. Then doesn't offer to help me take my order to car. Worse experience I've ever had.
viclou
March 14, 2026
Give them a half star for price gouging. This is suppose to be fast cheap food but I just bought 4 Big Arch meals for 60 dollars. Your sandwich isn't worth it. I can get Applebee's a meal for 4 cheaper then this. I can also get 4 medium pizzas and bread sticks at pizza hut cheaper then this. I never thought McDonald's would take advantage of people. They proved me wrong.
Bradley White
March 12, 2026
My review specifically deals with the McDonald's Arch Card. I received a $25 Arch Card for Christmas. The card was immediately placed in my wallet. The card is defective because when swiped at the restaurant the POS terminal gives an error. So the magnetic strip is faulty. I asked for the manager so he could manually enter the card number and PIN into the register. Google says there is an option for this in the manager functions at the register. I have tried several times to walk the MANAGER of the restaurant through the process. They cannot or will not help me. They tell me to call the customer service number. When you call that number there is NO option to speak to a human. You get an email template and they determine, without your input, if they will send you a replacement or not. It takes 4 to 6 weeks for them to respond. All this time my $25 has been held by a millionaire franchise owner and I have nothing. So I thought, "I'll order online!" So I downloaded the app and went through the pain in the butt process of placing the order and the address and phone number and only when I get to the payment part of the app do I find out that there is NO option to order McDonald's products online using the Arch Card! WAIT A MINUTE!!! Mr. Millionaire McDonald's franchise owner you have more of these 'gift cards' at every register. You sell them online but we can't USE them online. You also sell them at any retail store that carries gift cards to other retail stores. I wonder what percentage of people just give up. So you just keep their money? There is NO avenue for the consumer to troubleshoot or handle this issue. Therefore it is logical to conclude that you are intentionally stealing money from a certain percentage of everyone that enters your store. THIEF! There was a time when such behavior would cause bad publicity for a business. Customers would simply take their business elsewhere and you would go bankrupt. I hope people wake up soon and unite again. If only to keep greedy thieves from continuing to steal from their customers. I don't even want food from your restaurant. I just want my money that you've had for nearly 4 months.
Angelina Calvillo
March 11, 2026
these lady’s were being super rude charging me extra because the lady that took my order charges me for three large drinks when i only asked for two
MSmith
March 9, 2026
Service could be faster
Maria
March 8, 2026
fries cold and salty as hell
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