match.com Reviews
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1.1 / 5
Average user rating
1317
Total reviews
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match.com Reviews
Read real experiences from customers of match.com.
Brands may not incentivize or pay to hide reviews.
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AC
March 17, 2026
Short-lived online dating experience
I recently thought I'd give Match.com a try after I had deleted my OkCupid account years ago. So I created a quick profile and started filling out some basic info such as pictures and my top 3 interests/values, then logged out for the day. The day after, impossible to login, so I request a password recovery link by email two or three times but got nothing each time. I contact the support to ask for a password recovery and here's what they reply with:"Hi XXXXXXXXX, Thank you for reaching out. All ban or content removal appeals must follow the instructions located here.Please note incomplete submissions will not be processed. Customer Care"I responded arguing there was no ban involved and that I just needed a new password for my new account. Their response was:Hi XXXXXXXXX, As indicated in our previous email, all ban or content removal appeals must follow the instructions here.We consider this matter closed and will not respond to further replies. Customer Care"Now, and assuming they banned my account for whatever reason right after its creation, I never received any email indicating that this was the case. Good thing I didn't spend any money on such a trashy company.
Hamid.shadman
March 16, 2026
I created an account on Match
I created an account on Match, uploaded my real photos, and purchased a 3-month subscription. Shortly after paying, my account was suddenly blocked without any explanation.I contacted support but received no response. It is extremely frustrating to pay for a service and then immediately lose access without any clear reason.If this issue is not resolved quickly, I will escalate the matter through formal consumer protection channels. I hope Match will review this case and handle it responsibly.
Luciathe christian emile
March 10, 2026
this is a great app to meet people but…
this is a great app to meet people but there are scammers using ai profiles on there so be careful and do proper research with any one you're talking to
Paul Mason
February 4, 2026
An absolute ripoff!
Half of the profiles are fake and you get bombarded with baited likes...and bot interactions...until you quickly realize they're not real. The customer service is unsupportive and dosen't address the issues. Don't waist your money.
So
January 19, 2026
Don't bother! Waste of Time
I joined Match.com after knowing how some friends and family members met their partners for life on the site. What I failed to consider is the timing. Match.com may have been great two years ago when each of the couples met, however, that is no longer the case. Which seems to be constant with other dating sites as well. They are predatory money makers. Plain and simple. No quality options available. I paid for three months and was highly disenchanted the first week. I paid for the lowest subscription which set me back $80. Outside of Ai profiles and scammers, I was not left with much to review. My search criteria literally ran out of options. I received a message with each Discover search that there were no profiles available that met my criteria. I changed my criteria in multiple ways only to receive a limited number of profiles completely out of my area and no where close to meeting any of my requirements. At this point, I will stick with the old fashion way of meeting people....social events and other in-person opportunities. The online thing is simply not for me. Online/app dating is a racket and nothing more. With a 3% success rate using Match, I am better off going to the casino and betting my $80.
customer
January 12, 2026
Scammers are not considered breaching…
Scammers are not considered breaching their terms. Although the request for money wasn't on match, the person who contacted me was from a match profile. Fortunately I'm not stupid or naive & I wanted to protect others who may not realise
Funky Monkey
January 11, 2026
Fake accounts all over
Fake accounts all over. I could set up a better one with AI. Hate the experience of abuse and playing with any person's feelings or anxiety it can cause. Shame to the whole of Match bullsh*t!
Timothy Williams
January 5, 2026
Waste Of Money
At least 30% of the profiles on the site are fake and scammers. 70% are not paying members. Do the math. This site is a complete waste of money. I firmly believer I am getting likes from people far away and they are set up by match.com just to keep my interest up. I signed up for 3 months. Ugh! Never again.
Pony mad
December 18, 2025
AVOID MATCH.COM
I cancelled my automatic renewal a month ago on 18th November 2025 and yet they have just taken another minths subscription.How is this possible and ethical?
jean Koz
November 25, 2025
I canceled my subscription 20 days…
I canceled my subscription 20 days after I signed up for lack of available prospects and Match locked my account although they said one could keep using the app till the end of the subscription I paid for. Tried to contact customer service and I was sent notice that I had to appeal using their forms which I did, but their response was I had to do it again. When I pointed out I had done it already I was told to do it again and the matter was closed with no further replies from them. They are basically stealing AND they have all my data and photos which they can use who knows how without me not having access to delete!
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