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2.7 / 5

Average user rating

1235

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for marketviewliquor.com.

Score

2.7

out of 5

Fair

1.2K Reviews

5

90%

4

7%

3

1%

2

1%

1

1%

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marketviewliquor.com Reviews

Read real experiences from customers of marketviewliquor.com.

Brands may not incentivize or pay to hide reviews.

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L

Linda Archer

February 20, 2026

Poor Customer Communications

My credit card was charged for an order I placed on-line on Feb 12, 2026; however, this order is not reflected in my order history at the Marketview Liquor website. I called at 4:15 EST today to check the actual status of my order as I'd had no acknowledgement of it whatsoever from Marketview Liquor. I was rudely told that only shipping could check this and I'd have to call them Monday morning because shipping had left at 4 pm EST. This is extremely poor customer service and is inexcusable. IF Marketview Liquor can find my order on Monday, it will be the last one. IF they can't find it, then I'll have to contact my bank to dispute the payment to them. Any of which could have been easily avoided if customer service was a true priority.

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Mary Barker

November 23, 2025

A seamless experience from start to…

A seamless experience from start to finish! Easy online ordering, superb packaging, and fast, damage-free delivery. I'm thoroughly enjoying the white wine with friends and would recommend this company without hesitation.

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Raymond Howell

October 28, 2021

Great selection of wiskey

Prices are excellent here on most everything, some few items are priced higher than others but for the most part very competitive. They have a great selection of wiskey and always my go to for wiskey. The selection of wine is okay but missing some top south america choices

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Melissa Richardson

September 28, 2021

I spent $172 on a case of wine

I changed my review from 1 to 5 stars. I am happy to report that Marketview Liquor refunded my money. I spent $172 on a case of wine. It arrived hot and every bottle of wine tasted like vinegar. I sent an email to them and after 2 weeks have not even received an acknowledgment. Maybe they were good at one time but their customer service now is zero! I will never buy from them again.

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Corey Spicher

June 22, 2021

I orderd a hard to find case of wine &…

I orderd a hard to find case of wine & was amazed at how soon it was delivered to me. I will happily order from them again.

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Amy connon

June 5, 2021

The best liquor store in Rochester by…

The best liquor store in Rochester by far. The owners and all the employees are very nice and like a family. And the prices are the best 👍

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Taylor Pearson

May 27, 2021

One of the best wine & liquor shops in…

One of the best wine & liquor shops in NY. Good selections, good prices, always have new products to try!

F

Former Cistomer

November 9, 2020

Rude, obnoxious staff

Incredibly rude staff since reopening.They apparently think people have to shop there.I used to do business with regularly.I will never, ever set foot in the place again.

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Mz Jeri

November 7, 2020

Unfriendly staffers…

I found the women at ck out not friendly at all, just because you hav a profitable business does not mean you are above anyone.. Just like we are blessed to Hav stuff , pls keep in mind it can dissipate in the blink of an eye.. Pls teach ur women staffers to be a little more humble.. Greet folks and thank them for choosing to shop there.. Food for thought

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Joe P

January 1, 2020

Excellent service. Order correctly filled. Will use them again.

Ordered a mixed case of wine. Shipment came in so fast it arrived earlier than the date requested for delivery, so the only problem was that no one over 21 was home on Friday to sign for the shipment, but I eagerly awaited the delivery on Monday. Order was correctly completed. Will use them again.

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