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4.5 / 5
Average user rating
994
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lovepop.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of lovepop.com.
Brands may not incentivize or pay to hide reviews.
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Kathy Gallucci
March 14, 2026
answers emails very quickly
Joseph Aaron Christensen
March 14, 2026
Julianne M provided amazing customer service and welcomed me from when I walked in to the store and asked if I was looking for something specific. And if I needed help or suggestions to ask her or her coworker who was also very welcoming.
Al
March 11, 2026
Convenience, and the quality is way above average. Good quality means durability in the mail process. Plus, the recipient is impressed when the message arrives solid and unspoiled.
Kay H.
March 10, 2026
Agent was great. Wait time in seconds.
Catherine M
February 28, 2026
I have ordered from Lovepop many times and have always been very happy with the products. This last time, however, my order was lost somewhere within the post office. I reached out to customer service and they very quickly responded, giving me several options to resolve the problem. I had my replacement order in my hand only three days after contacting them! Mary and Joy were prompt, helpful, kind, and genuine in their replies. I give Lovepop’s customer service an A++. Thank you!
Andrew Moreland
February 28, 2026
There was a shipping error that caused my card to be late but lovepop was quick to refund my shipping as well as give me a discount for my next purchase. It’s little thoughtful things like this that set companies apart. I will most definitely buy cards through them again. Mistakes happen but how you respond to them matters and lovepop shows they truly care about their customers.
Deborah Summerlin
February 27, 2026
When my order was delayed, Lovepop scrambled to send an expedited replacement in time for Valentine’s Day. Thanks, Lovepop!
Matthew Beveridge
February 24, 2026
We have been ordering Lovepop cards for several years, their cards are really creative and there's one (or more) for every possible event in our lives. They are very high quality and always arrive very well packaged and we have never had damage. I ordered two for Valentines Day and they did not arrive on time. I contacted Lovepop customer service and they promptly refunded my money. Because of the quality of their product and their incredible customer service we are lifetime customers.
Virva
February 21, 2026
Great product, great customer service—attending to my shipping issue right away
geoff brookman
February 19, 2026
Fast great service
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