lovellsports.com Reviews
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2.6 / 5
Average user rating
8004
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lovellsports.com.
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lovellsports.com Reviews
Read real experiences from customers of lovellsports.com.
Brands may not incentivize or pay to hide reviews.
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Harry
April 12, 2026
Still no refund
Ordered a coach shoulder bag, the wrong product was delivered. When I’ve returned I’ve tracked my parcel which was delivered 5 days ago. Still no confirmation that the return has been received and no contact regarding the full refund. I’ve used the online contact form and still no response. Still awaiting full refund.
George Kay
April 2, 2026
Awful customer service
Running trainers ordered and didn’t fit. I returned them for a refund and this still hasn’t been paid back despite the item being back with them for over a week and time period they said the refund would be issued. The replies are slow and there is no consistency to the replies. Would not buy again and advise against.
Joanna Knoedler
March 31, 2026
Sent the wrong items
Sent the wrong items, were late to reply and need me to package and return the items to them in order to rectify. A lot of hassle!
Gordon
March 27, 2026
Tracking Says Delivered But No Sign Of Parcel
Please contact me regarding order LOVE38419Tracking says delivered but I cannot locate the parcel. Contacted CS and haven’t heard anything backed.
Mrs Soal
March 27, 2026
Avoid ! Wrong size sent no customer service
Ordered a pair of football boots for my son, they arrived on 25th the tag states size 2 like i ordered but the boot is actually size 1, if I download form and return it have to pay return postage, I have tried emailing twice but getting no response I have looked for a customer service number but none, I would avoid this company
Claire Woods
March 27, 2026
Ordered new boots for my son
Ordered new boots for my son. Delivery meant to be via Evri. Of course Evri don't deliver. Contacted customer services multiple times without response as want a full refund. Still waiting.
Kristen Renouf
March 27, 2026
Dreadful company
Dreadful company. Website terrible to use, unless you want to buy something of course! Very difficult to navigate. No customer aftercare at all. Ordered two pairs of trainers. One pair arrived,they went straight back, I'm still waiting for them to even acknowledge it although I know it arrived a week ago because I tracked. I'm still waiting for the other pair of trainers,it's been 20 days so far.....Don't bother to ring them as their phone lines are closed down.Emailing doesn't work either. Disaster
Juliet Forde
March 26, 2026
Shocking customer service
Shocking customer service - non existent!!I have been emailing all week due to a missing trainer but no-one has bothered to respond at all - absolutely awful
Chris
March 25, 2026
Five weeks ago my son’s new £130…
Five weeks ago my son’s new £130 addidas preditors arrived. He has worn them three times and now the elastic strap whipped out of the tongue. Over the last five days I have had three replies to my request for new boots to be told to send them back to be assessed. I had already supplied photo evidence of the fault. What boots are they expecting my son to use as they have already said to allow 7 days for it to get back to them then how many more days for them to deal with the situation and has if they don’t lose them! It’s not like can ring the company as they don’t have a phone number. I blame myself really for not knowing this company is also sports direct. RIP off!
Esther Mabwe
March 24, 2026
For days I am trying to get in touch…
For days I am trying to get in touch with you but no response I ordered shoes 16 March I haven’t received my order ,evri said it was damaged and all I want is a replacement
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