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Join 61+ users reviewing Lime Crime. Read verified ratings and real customer experiences on limecrime.com before you order.
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1.9 / 5
Average user rating
61
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for limecrime.com.
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Read real experiences from customers of limecrime.com.
Brands may not incentivize or pay to hide reviews.
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Roxy Emary
December 30, 2024
Made an order from the UK after they themselves reopened international shipping, you can see comments from 1 week ago that they made on their Instagram stating it themselves. They’re getting rid of all makeup so I obviously took advantage before I can never purchase it again. Today out of the blue they cancel my order in the basis they’re not doing “international shipping” which is a complete and total LIE. I’d been purchasing limecrime since the company was founded by Doe but now that makeup is gone and their customer service is piss poor I won’t be touching the brand ever again.
Sara Pérez
July 5, 2024
I ordered two makeup palettes and some extra shadows for my birthday, according to the estimated waiting time, they would arrive days in advance so it didn't bother me so much to pay for such an expensive shipment to Mexico City. It's been a month since I placed my order, my birthday has already passed and it hasn't arrived yet. I’m not buying anything again from them, more than 20 USD of shipping for this, it’s just ridiculous.
Emily
February 15, 2024
I had a couple of issues with my order, first of all I made a mistake at checkout by choosing the wrong international postage and secondly USPS messed up the package by returning it to sende and let me tell you the customer service team were EXTREMELY helpful and speedy.I was really impressed by how quickly they helped me out to cancel the first order I completed wrongly and then help by resending my second order that the USPS system messed up. Thank you so much for the great customer service!! 💖🖤
Rebecca Meyer
May 6, 2023
The pastel purple is horrible. Left my hair a dull blueish hue with purple patches. I did bleach my hair before. Don’t waste your $$$$
Jenee
December 13, 2022
If I had known how bad the velveteen lip products were I would have never purchased. The color is runny and takes SEVERAL coats and then it's cakey and gross. The colors also do not match the website. The red I got was so brown. Also it's 2022, how do companies not have return postage for their customers. It's such a huge inconvenience. I will never buy from them again based off this experience
Nora
December 2, 2022
I have never experienced this sh!tty of a result in bleach kits. The unicorn bleach party kit says to leave in for 30 minuets if you have thick hair. I do. 10 minuets into the processing my head started to burn. rinsed the product out and my hair was mushy and we had to wait to brush my hair due to the immense amount of pain that I was in. and further more I have put color in since bleaching and color will not stick to my roots where the bleach primarily went.
Kaeleigh Tuso
June 28, 2022
The customer service is atrocious. I’ve used this brand for a few years and never really had any issues. Some of the colors are more pigmented than others, and obviously you have to shop in your hair category. I had almost platinum hair in the front so decided to get a hair tint, mainly to cool it and tone it with the oyster tint. It was supposed to be a purple/gray hue. It didn’t do anything to some of my hair and turned other parts green. When I politely reached out to customer service via email I didn’t get a reply. When I used the chat on the website I was asked 800 questions initially, then didn’t get a reply until hours later. Then the woman kept asking if my hair was bleached professionally, and it would have to be very bleached for that color to work. I would guarantee half the people using this brand don’t get their hair professionally dyed, hence the fact they are using your products in the first place. Even after explaining twice that I’ve been doing my own hair using their products for years, no reply to my actual request. I just wanted a replacement in a different shade. They need to work on their customer service, and remember your products are catered to DIY people not hair salons.
Amber Clements
May 6, 2022
I definitely recommend you to try Lime Crime Wet Cherry Lip Gloss 😍 Absolutely amazing
Kayleigh
April 12, 2022
I’ve used lime crime for years and always been pleased with there hair dyes they’ve been the best to get extremely bright colours and always left you’re hair feeling amazing. BUT!! With using lime crime product for years I thought I’d try there bleach kit, NEVER EVER! Again!! It absolutely burnt my hair and my hair has been falling out in chunks ! I’m absolutely devastated and the hair that was left it’s all different colours , I had no choice to put the colour on there’s no way could bleach anymore after the state it left my hair in . My colour is now patchy as hell with loads different shades in because the bleach doesn’t lift properly, the only thing it will lift is you’re hair clean of you’re head ! Absolutely devastated and gutted I should of just stuck to the usual bleach kit I use.
Amber Dealrahm
March 14, 2022
I heard AMAZING things about the Unicorn Hair products. Bought the bleach kit and the dye and spent more than I've ever spent on at hone hair dye. That ish cost me $40. Got home. Begin bleaching. 30 minutes in my hair is starting to fall apart. Whatever. I kind of expect that because, well, bleach is bad. Wash it out. Condition. Leave it alone for the night. My hair is looking goofy. Splotches of red and black and orange everywhere. Whatever. Then the blue gunk in the jar I put over it does nothing. Left it in for 50 minutes. The ends are kind of bluish purple. The rest is not. This is worse than SPLAT. I'm livid.
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