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4.8 / 5
Average user rating
994
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lifefone.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of lifefone.com.
Brands may not incentivize or pay to hide reviews.
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Gaye
March 3, 2026
My 89-year-old dad took a nosedive off his patio and broke his neck. Who knows how long he would have laid in the grass with the sprinklers running on him if he didn't have his LifeFone pendant. We're forever grateful. He sure took a lickin', but he's kept on tickin' and enjoying life to the fullest. :) Thank you, LifeFone!!
Charles Weldon
February 27, 2026
Excellent service that brought real peace of mind. Knowing Mom could get help right away—and being able to monitor call activity—helped us make timely care decisions. Thank you.
Roger schaefercustomer
February 21, 2026
I appreciate this service due to my advanced age.Service was needed after a fall injuring my knee.Communication device attached to my wrist.RFS
Bill Endicott
February 18, 2026
Have not had occasion to use but take comfort in knowing I have it.
Vallie Szymanski
February 18, 2026
Customer service and kindly and efficiently solving my problemLynn at tech support was incredibly helpful.
Leslie Davis
February 17, 2026
Great customer service. Reminders to test equipment. Decent pricing.
Karen Peterson
February 5, 2026
I had been triggering alerts because I was not turning off the daily alarms correctly. The staff was very patient and thorough when they walked me through how to do it step by step. Haven't had a problem since.
Jacqueline Graves for Keith F
December 23, 2025
We haven't used the service yet other than my father accidentally setting it off. Unfortunately it was at a funeral mass and my phone was in the car. I was first on the list. My other 4 siblings didn't recognize the number, so that wasn't good. An ambulance came.... At least we now know it works. My father received two calls on his phone from an unknown number. Who actually answers unknown numbers? Not me. I think we will now be prepared if it happens again.
JE
December 4, 2025
I have been using the At-Home & On-the-Go, VIPx® for 8 months. I just turned 59 and I use it for epilepsy. I am very pleased with the customer service and the device. I wear the device as a necklace (very comfortable) anytime I am at home. Most nights I sleep with the necklace on, it's that comfortable. I use the clip (in my purse) when I leave the house. The peace of mind and the independence is well worth the monthly cost.
customer
October 31, 2025
LifeFone provided more information online than competitors. No hard sell.
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