levoit.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 71+ users reviewing Levoit. Read verified ratings and real customer experiences on levoit.com before you order.
Related articles
2.4 / 5
Average user rating
71
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for levoit.com.
Brands may not incentivize or pay to hide reviews.
levoit.com Reviews
Read real experiences from customers of levoit.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Dana
April 5, 2026
buyer beware
I purchased a 2-pack of these on eBay. One worked perfectly. The other began to emit a high pitched whine (probably bad bearings) after only two weeks. The seller did not take returns and steered me toward Levoit for service. Levoit said the product had no warranty because it was sold by an "unverified third party." The bottom line is, if you buy one of these on eBay, neither the seller nor the manufacturer will stand behind the product. After more emails than should have been necessary, the seller finally did accept a return and refunded my money. Looking online, I saw that my unit was nowhere near the first to have this bearing problem. I would have accepted a simple exchange for the defective product, but Levoit would not do that. Besides promptly answering my multiple emails, Levoit "customer support" did nothing to support me. They were determined to evade accountability and succeeded. I will never buy another product with the Levoit name on it. And, I also learned that a seller who won't accept returns, is probably telling me that the product has no warranty at all.
BP
March 30, 2026
If I could give zero stars I would. WORST C. S.
If I could give zero stars I would. The WORST CUSTOMER SERVICE EVERRR, AGENTS HAVE ZERO KNOWLEDGE OF PRODUCTS. C S OUTSOURCED TO SOME FOREIGN COUNTRY. I COULD GET BETTER ANSWERS ON GOOGLE. DISGUSTING SERVICE FOR SUCH EXPENSIVE PURIFIERS. COME ON LEVOIT. ILL BUY ANOTHER BRAND.
Roma Gowans
March 11, 2026
Supplied with a faulty air purifier and…
Supplied with a faulty air purifier and no response from customer service to rectify. There is an email address only and no telephone contact available. Avoid this company as they are deliberately negligent with customer support. I know this as they are extremely efficient at taking your money!
Cherylb
February 20, 2026
The Levoit 2.5L Top Fill humidifier
The Levoit 2.5L Top Fill humidifier is not built to be cleaned. The brush that comes with the unit is not designed to fit into the water crevices to be cleaned. I decided to write for support and received a case number. The person asked for : - PDF/screenshot of the order invoice (including the date of purchase, order ID, and product information)- Photo or video of what you are experiencing with the product- Clear photo of the model number sticker (typically found on the back or bottom of the unit)- Full name and shipping address . The would not be needed since I was sent an order # invoice. Shouldn't that be in your records. Taking a photo of the bottom of the unit is next to impossible because most of the wording blends into the unit. I sent all of this to them. Waited a week and resubmitted the information. The person sent an email stating the photo was not clear. That was 3 days ago. NO RESPONSE. Two case numbers and no help. I have trashed the unit and happy that there are other humidifiers that seem to be of far better quality as well as have excellent customer service.
Inga Ruff
February 13, 2026
Horrible experience with this product
Horrible experience with this product, the customer support, and trying to get a replacement next to impossible. In bad health after catching horrible cold. I was told I could benefit from the use of an air purifier. A relative purchased one for me and dropped it off. Very happy I went online and registered the product and couldn't wait to use. I plugged it it and turned it on everything appeared fine. Didn't pay attention to it as I assumed it was doing it's job. Helping me to breath better. Then I noticed it wasn't makingng any noise yet lights were on and nothing was coming out . Well it went back in box and when I received email from company looking for me to support there product or sell me something else I told them. It's horrible , how do I get a replacement or refund? They replied with a laundry list of things to do. I responded with a screenshot of my product registration email showing my warranty # a picture of the unit and a firm email, requesting a replacement. We'll now they replied with another list for me to do including a video, original invoice , and a demonstration. What a sham , my product registration with manufacturer warranty with a consumer statement that there item does not work and that it's defective is not sufficient. I'm sorry but in this country if you sell a product that does not perform or operate as intended the manufacturer must warranty there product. So avoid this product and this company. If they can sell us junk that don't work like it's supposed to and won't honor there warranty. They will do it to you
Xia
December 2, 2025
Levoit refuses to respond for warranty request
I have had my Levoit (owned by VeSync) for over a year and I’ve replace the original core filter every few months. My unit is making a well known “chirping” sound which has been going on over a month. I’ve contacted Levout customer service now 4 seperate times and they refuse to respond to my warranty request. I would avoid this company since they claim they have excellent customer service and warranty but I’ve not been able to get a reply from anyone. I even wrote their CEO including the VeSync their partner company. No one has responded. I would never buy another product from LeVoit.
Paul D
September 10, 2025
Having purchased two units from Levoit…
Having purchased two units from Levoit and ben sent both without the necessary power supply I have established that Levoit does not stock spares as it is required to do by Uk legislation ("right-to-repair" law). I have contacted Amazon with a request that Levoit be removed from Amazon. If you buy from Levoit and something goes wrong you will have no remedy
Matthew Valentine
August 19, 2025
Getting worse and worse
Getting worse and worse, everything from quality to what little remains of their customer service. Never buying again.
Catherine Hmiddouche
August 10, 2025
Speak to a human in uk
I bought wrong size Air purifier. Its huge. Trying to contact them and waiting for reply is tiring.Trying to return purifier,not even used as very large. I'm a pensioner and item bulky. Knew by the size of box. I can return at my own cost. Disappointed and happy to exchange for smaller one.ive bought 600smart purifier
Katherine Stevenson
July 23, 2025
No way of contacting them by phone from…
No way of contacting them by phone from the UK. You can email and that then becomes a VERY long winded process and they can ask for a video which is almost impossible to send to them as the file is too large. I like their purifiers but any issues with machines or filters and it's a problem doubled by their lack of support outside the US. It has put me off future purchases. It's also really annoying not being able to get the full range of replacement filters in the UK.Some of mine have only lasted 2 months not 6-12 and it's being used in the countryside.If you buy from Amazon the link to contact Levoit and their website, send you to a random company called Mellif Tools, VERY odd.PLEASE Levoit, provide UK customers with a telephone or chat to contact you with!
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).