lespecs.com Reviews
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2.3 / 5
Average user rating
63
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lespecs.com.
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lespecs.com Reviews
Read real experiences from customers of lespecs.com.
Brands may not incentivize or pay to hide reviews.
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Romain Guerillot
March 10, 2026
Use to be good value
Use to be good value. Last sunglasses snapped for no reason after a year.
Chloe
February 19, 2026
Received my order extremely quickly
Received my order extremely quickly, great communication, and amazing sunnies.
Gabrielle Pitts
February 16, 2026
Slow responses to issues
Update: I have finally had a response amd confirmation to receive the remaining refund due. Very poor customer service. They have refunded me the wrong amount, short of £56. I have emailed multiple times and still no response.
Pim Green
February 8, 2026
Very disappointed with the refund…
Very disappointed with the refund process.I returned the glasses quickly as they didn’t suit me. I contacted customer service several times by email, but didn’t receive any proper response about my refund for over 21 days.I had to raise a dispute through PayPal, but after providing all the information, the decision still went in the retailer’s favour. It was really frustrating. Just because you return an item doesn’t always mean you’ll automatically get a refund — so be aware.In the end, I finally got my money back through a chargeback with my bank. I decided to donate that money to stray dogs instead.
Jaclyn Favaloro
January 19, 2026
Great quality & delivery
Fast delivery and amazing quality for price!
Gloria Reina-Sillero
December 24, 2025
Do not recommend! Shades were second hand
Let’s start with the terrible offers - that 20% discount for signing up to the newsletter- not happening! I contacted them and customer service takes 2/3 days to come back by email. Finally ordered (without discount) and when I saw the sunglasses I can safely say they are second hand and have definitely been used before. They are full of scratches all over the place. Don’t waste your money! This company it’s not it.
Vic Spriv
December 3, 2025
Order did not arrive and customer…
Order did not arrive and customer service were unresponsive. I tried to post a review on their page but it did not work.
Sandy Thomas
September 3, 2025
So impressed!
So impressed!! Sunnies arrive so promptly, fantastic prices&amazing quality! So many very en trend styles to choose from! Highly recommend!
One lane
July 24, 2025
I live in Singapore and they ship the…
I live in Singapore and they ship the sunglasses fast.Refunds are free BUT you need to bear the cost of postage yourself. They also do not refund the shipping cost you may have incurred to receive your sunglasses. All in all if you buy a pair of sunnies and decide to return them, you will lose about 20 euros but at least you get to return a pair that doesn't suit you.I bought another pair of sunnies that i like more from lespecs. The quality is OK, not terribly cheap but not super well-constructed. There's a time and place for a brand like this that does trendy eyewear without the designer price tag. You won't be as sad about losing a pair of these if you tend to lose your sunnies like I do. Overall from the exchange rate it is a bit expensive if you include the 10 euros shipping fee but I think it's a reputable brand and the returns process was alright, I got an email notification for a refund 1-2 business days after they received my item.
Liliane Hoang
July 22, 2025
Very bad experience
Very bad experience, do not buy from this shop. Returns are not free and they don’t specify it in their policy, only for you to find out when you actually submit a return. When you reach to customer service they just think you are stupid. Worst online shopping experience ever
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