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4.6 / 5

Average user rating

10961

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lens.com.

Score

4.6

out of 5

Excellent

11.0K Reviews

5

68%

4

13%

3

3%

2

2%

1

14%

Brands may not incentivize or pay to hide reviews.

lens.com Reviews

Read real experiences from customers of lens.com.

Brands may not incentivize or pay to hide reviews.

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C

Cheryl Poffenbarger

April 9, 2026

Reminder

I appreciate the reminder that my prescription was ready to expire.

J

James H.

April 8, 2026

easy to order

easy to order. rebate takes several weeks but eventually you receive it.

N

Nicholas M.

April 8, 2026

Quick and easy

Quick and easy

B

Becky D.

April 7, 2026

User experience

Easy and fast

T

Todd

April 7, 2026

FINALLY figured out how to re-order the…

FINALLY figured out how to re-order the eye I needed by going into the contact brand!IT USED TO WORK BY YOUR "RE-ORDER" AND I SAW BOTH EYES. FOR A LONG TIME NOW, IT SHOES ONLY THE LAST EYE I ORDERED!!

R

Robert H Kozaiku

April 6, 2026

shipping adds to your order

easy to order,very self explanatory,decent prices

H

Hilda V.

April 6, 2026

Great prices

Great prices

M

Mattie

April 6, 2026

Easy to Order

Great price and easy to order.

D

Danielle B.

April 6, 2026

Marie help me and was great over the…

Marie help me and was great over the phone.

M

Melinda

April 6, 2026

I love using this site

I love using this site! It is so easy to navigate and find what you are looking for. The contacts are always priced so well !! I'll be back again!

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