klook.com Reviews
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Join 25,359+ users reviewing Klook Travel. Read verified ratings and real customer experiences on klook.com before you order.
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4.5 / 5
Average user rating
25359
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for klook.com.
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klook.com Reviews
Read real experiences from customers of klook.com.
Brands may not incentivize or pay to hide reviews.
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Jeanna Myette
March 28, 2026
Great Thanks
Great Thanks
Daniel Christian
March 28, 2026
Hazzle Free and easy booking with Klook
Hazzle Free and easy booking with Klook
Franklin
March 28, 2026
Good and fast transactions
Good and fast transactions
Samuel Tan
March 28, 2026
easy to navigate
easy to navigate
NarumolS
March 28, 2026
Easy to use e-voucher
Easy to use. Good co-promotion with major credit cards. E-voucher make it easy to travel hassel-free.
kav
March 28, 2026
Perfecto and good
Perfecto and good
Melly Melly
March 28, 2026
Great
Great Easy and make everybody happy. !!
Loke/Jason
March 28, 2026
Easy to reserve but unable to edit or…
Easy to reserve but unable to edit or select participants
Leandro
March 28, 2026
Never user same day activity
I had a very frustrating experience with Klook. • I booked an activity at COCOA XO Bar (Red Sky, 57th floor) with the promise “book today, use today.” • When I arrived at the venue, the QR code was never generated due to a technical issue on Klook’s side. • The booking was then canceled without a solution while I was already at the location.What made it worse: • Customer support could not fix the issue in real time. • They asked me to rebook but could not guarantee it would work again. • They suggested buying directly at the venue, even though the same package was not available there. • I was left in an embarrassing situation in front of the staff, with no immediate solution. • Refund takes 7–14 working days, meaning I had to either pay again or leave.Key problem: • Klook promotes instant use, but failed to deliver at the moment it actually matters.Result: • Poor reliability • No accountability for technical failures • No real-time support solutionI expected a seamless experience. Instead, I had to deal with stress, uncertainty, and inconvenience at the venue.I would not rely on Klook for same-day bookings again.
Tyrone Martinez
March 28, 2026
EASY AS 123 AND ABC
EASY AS 123 AND ABC
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