klipsch.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 68+ users reviewing Klipsch. Read verified ratings and real customer experiences on klipsch.com before you order.
Related articles
1.8 / 5
Average user rating
68
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for klipsch.com.
Brands may not incentivize or pay to hide reviews.
klipsch.com Reviews
Read real experiences from customers of klipsch.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
T.A
March 15, 2026
Premium Price, Terrible Product Quality
So much for the so called “American quality”. What a joke.I ordered a pair of Klipsch The Sevens speakers exactly one year ago. Around €1000. And they are already dead.When I contacted customer service, instead of actual support I received a lazy generic reply pointing me to a basic FAQ page and essentially telling me to figure it out myself. It felt like dealing with one of those early 2000s companies that simply didn’t care about their customers. Unsurprisingly, none of the suggested fixes worked.If you want to position yourselves as a premium brand built on craftsmanship or heritage, then at the very least you should guarantee one of two things: outstanding product quality or proper after sales service.That’s the bare minimum.Otherwise, let’s call things what they are. 100% scam
allang
March 12, 2026
Absolutely disgusted
**Purchased brand‑new earbuds from Klipsch and the experience has been awful.** The buds would not pair properly right out of the box, and the battery drained at lightning speed even when they were sitting in the case. I spent hours troubleshooting with customer support and got absolutely nowhere. For the price I paid, this level of quality and service is unacceptable. Very disappointed.
Blair
October 12, 2025
Do not buy a Klipsch unless you want to spend more time troubleshooting than actually using.
I bought a brand new cinema 1200 system for ~ $1000. As soon as it came it never worked right and I reached out to support right away. They sent all kinds of troubleshooting articles. None of them worked. When I asked for a replacement they told me I was out of the 30 day window even though I reached out prior to the refund window initially. Absolute waste of money, support does nothing to help other than send troubleshooting articles that don’t solve the problem. I’d have to spend over an hour unplugging and troubleshooting every single time I wanted to watch tv or listen to music. Now it won’t play anything no matter what I do. Support is asking me to send diagnostics which I have tried several times but can’t connect to the device or when I do, the app fails to send diagnostics.
David Ingels
June 17, 2025
Update on previous review
Update on previous review. I recommended a set of Klipsch Nines powered speakers. They arrived, and to put it short, they put a huge smile on everyone's face. They were fantastic! But, 5 months in they stopped working. Contacted customer service, downloaded firmware, and reloaded into speakers. They worked only 5 minutes. Contacted customer service again, and this time they shipped out a brand new set, along with prepaid return shipping for the old ones, all under warranty. No better service than that!It is best to contact support/service via e-mail as phone service is difficult. But once that started, everything went swiftly and smoothly.Klipsch, you can bank on my future business.
Michael Tully
April 10, 2025
Horrible experience
I am the owner of a Klipsch THX home theater speaker system. The system consists of five speakers, and two passive subwoofers. The five speakers are driven by a Marantz receiver, and the two subs are driven by a dedicated Klipsch subwoofer, being model number SA-1000. Approximately six weeks ago the subwoofer stopped working. I contacted the Klipsch customer service and was informed that I should try installing a 15 amp slow-blow 5x20 mm fuse to see if that would resolve the problem. The customer service representative that I spoke to at Klipsch, whose name I shall not provide (to protect the guilty), told me the fuse was readily available and I ordered from Amazon a pack of eight fuses for approximately $8.00. When I attempted to install the fuse on the back of the amplifier, per the instructions of the customer representative, there was no place to install the fuse. My neighbor did a little research, which took about two minutes, and determined that the fuse was inside the cavity of the amplifier. I certainly did not want to disassemble the amplifier to install the fuse! After this took place, I made a second call to customer service and advised them of the above. I was informed that I needed to provide customer service with my proof of purchase, my full name, shipping address, and the fifteen digit serial number on the back of the amplifier. I took to this task the following day, and the information/documentation was provided to Klipsch, via email. Approximately a week later I called back and the Klipsch representative I spoke to informed me that my email had been forwarded to the Design Team for review, and I should await further instructions. Approximately two weeks later I called back again, and was told it was still with the Design Team, and they were waiting for a response. I called back a third time, explained my extreme frustration why this matter was not being resolved in a timely fashion, and the customer representative told me there were only two people working in the Design Team department, and they would get back to me once they had a chance to review the documents/information I previously provided in my earlier email. The following day I received a response informing me what I already knew, that the amplifier was out of warranty (it carried a two year warranty, and my phone call took place approximately three years after the date of purchase), and they provided me with a name of a Klipsch authorized service center for the repair. The authorized service center is located in Clackamas, Oregon. I certainly do not want to ship off my amplifier to the West coast (when I reside in Ohio) only to encounter similar frustrations as noted above in the repair and return of my product to my residence. This entire process took approximately six weeks. If any of the readers out there own a home theater system with subwoofers, they know how important it is to have the subwoofers/base compliment the rest of the speakers to truly enjoy this system. Watching a movie without subs is like listening to am radio! If anybody who reads this critique of my experience with my experience with Klipsch service is considering Klipsch as a source for the purchase of their speakers or accessories, I would urge you to consider my experience and the poor quality of customer service that I experienced. I am not going to take my amplifier to a Kilpsch authorized service center, but instead I will deal with a reliable local source. Shame on you Kilpsch for treating your customers like you do, especially when one considers I purchased fifteen thousand three hundred fourteen dollars and 95/100 ($15,314.95) for your speaker products!Sincerely, Mike T.
Michael Kassmier
December 19, 2024
We bought a Cinema 800 Soundbar and…
We bought a Cinema 800 Soundbar and woofer for ~800.00.It worked fine for about 6 months, then it stopped outputting sound from the TV (from the BBB site this is a common issue).Tech support ran me in circles having me try to troubleshoot, which I had already spent hours doing.After wasting further time they told me to take it in. So I did. The retailer/repair people found nothing wrong and told me to come and get it.It does not work, Klipsch has stopped responding and I am left with an 800 total loss. It is literally going in the trash.Lousy product, Lousy support, Lousy company.Stay Away
AV
November 25, 2024
What a disappointment for my T5 TWS II
What a disappointment for my T5 TWS II. Terrible sound, no bass, even after working the equaliser in the app. The quality of the sound is very poor. My cheap JBL earbuds are 10x better!!!! How is this possible for a company like Klipsch with this history and quality speakers to create such a terrible piece of technology.
Connor
November 4, 2024
Disgusting company
The band on my expensive Klipsch headphones broke because they are made of the cheapest possible materials. When I called customer support to try to get it fixed or replaced, they refused to help me because I didn't have the receipt. These people are criminals and I will never be buying another Klipsch product.
William Darusmont
September 8, 2024
Klipsch no longer user friendly!
I have had my Klipsh 'The One' receiver speaker for about a year and it is...WAS great. Today I tried to connect my Android which always worked and got 3 questions. I agreed to two but on location checked approximate. Can't get it off the page tried to change to exact but it referred me to help mode. I described problem and could either connect with tech on line ($1) or tech ($5)!No need fir MY credit card info for THEIR issue! Could be a scam! Calling their number same was told to call back later.They just went from A to F with me!
Tony x
July 24, 2024
eArc issue with new soundbar
My experience relates to customer services. Following an issue with my new soundbar, there bottom line was to take it up with the shop I bought it from. Other customer services I've used have offered to have a look the product themselves and/or sorted out the postage for returns.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).