joshsfrogs.com Reviews
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3.0 / 5
Average user rating
55
Total reviews
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joshsfrogs.com Reviews
Read real experiences from customers of joshsfrogs.com.
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Chris Taylor
March 23, 2026
Little to no live Springtails or Isopods Present
I recently ordered two live isopod tubs (25 count each) and two 8 oz springtail cultures from Josh’s Frogs. Out of the 50 isopods included in the order, only four arrived alive across both containers.In addition, both springtail cultures arrived with no visible springtails present.When you order live cultures, especially from a company that markets itself as a reputable supplier. you expect at least a functional shipment, not a handful of survivors and two tubs of… nothing. Losing nearly $80 because of poor packing, bad stock, or lack of quality control.Stay away from this Company
Mo Sa
March 18, 2026
1000 banded crickets are dead
most of the 1000 banded crickets i ordered were dead at arrival, only about 20 alive
Finn
March 9, 2026
Dependable support for 10 years
Dependable support for my dart frogs. I've been purchasing here for 10 years with no lapse in product quality, order processing and/or shipping. I received a prompt refund once when feeder flies arrived dead. The fruit fly culture mix works really well.
Emily Hollingsworth
February 28, 2026
We have had nothing but great results…
We have had nothing but great results from Josh’s frogs. All feeders are well packed and arrive alive, unlike our experience with Fluker’s! They’ve gained a loyalty member by simply doing what they advertise. Thanks Josh’s Frogs!
Susan Meyers
February 4, 2026
Cricket success
I have gotten crickets from several places now and these are easily the best. There can be hiccups in shipping beyond their control and they always make it right. Their customer service personnel are great to work with. These crickets live the longest by far of any other company as long as you take care of them. ❤️❤️
Kayla Brown
February 4, 2026
All isopods dead on arrival
2 day FedEx shipping wasnt recieved till over a week. Even though I understand this isn't there fault as it was stuck in Perrysburg OH, the isopods I received were packed nearly a month and a half ago (December 19th) as shown by the sticker on each container. All isopods were dead on a arrival and the soil was bone dry. The grower choice alocasia was all completley withered upon arrival.
Dion Richins
December 11, 2025
We have been ordering animals and…
We have been ordering animals and feeders for over 2 years. Sometimes there are issues due to weather, shipping etc. Josh's frogs have always taken care of the issue quickly and with a smile. We probably spend 500 - 1000 every month between our personal and our stores inventory. Absolutely awesome customer service.
katie hohn
December 6, 2025
live frogs…
This is my second order of live frogs from joshs frogs, I received excellent customer support and they arrived healthy and active!
Caedmon Crosby
November 30, 2025
Constantly Delivering Dead Feeder Insects
I am constantly getting containers of dead feeders that my reptile has been waiting to consume for over a week of shipping and mailing (just for the record, Leopard Geckos are not supposed to go that long without food on unless in some medical emergency). If I do however get a container of live feeders, I only get a few crickets that barely move, then my reptile must wait even longer for food. They put a single heat pack with the feeders and nothing else. Not even a styrofoam layer to insulate them (at least not anymore, probably just to retain more of their profit). Might as well go visit a local pet store for some poor quality crickets at this point. In the cold, it's even worse. Maybe it's just were I live.
WEBCLIENT
November 25, 2025
Their website gives unreliable delivery…
Their website gives unreliable delivery dates. I ordered feeders for my lizards on November 13th. When I selected my address the delivery date was shown as November 20th. Given the cold it seemed reasonable that they would ship express. We are LEAVING tonight ( the 24th) and still the package is not here. When I contacted them to let them know they replied that what pops up on their website is not reliable ?????? What ?? I would NOT have ordered these if I had known the delivery date was not reliable. Now those poor insects will die a slow death in the cold , inside the package, because no one is there to bring the package inside. Even if feeders, animals should not be tortured unnecessarily. I will not use this company again.
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