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1.9 / 5

Average user rating

15195

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for jockey.com.

Score

1.9

out of 5

Bad

15.2K Reviews

5

77%

4

12%

3

6%

2

2%

1

3%

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jockey.com Reviews

Read real experiences from customers of jockey.com.

Brands may not incentivize or pay to hide reviews.

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Yvonne Maguire

March 30, 2026

I've been treated like I've stolen my…

I've been treated like I've stolen my own money and order.Absolutely disgusting company Emailed me to say goodbye print something off then fill the form out and then scan it and send back to them.They must think i work for them and to do there job.

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Sudha Agarwal

March 17, 2026

Jockey has not delivered my complete…

Jockey has not delivered my complete order worth Rs 5,220 and I have not heard back from them despite many follow ups. It is a shame that only 4 out of 8 products were delivered in my order and Jockey is still showing no signs of resolving the issue!! Not only that, one product that was delivered was supposed to be a pack of 5 but only 3 were there and not even inside the jockey packaging!! Take back your products and refund my money!! I have been chasing since last four weeks!!!Now you are offering a partial refund which is not acceptable.Will you take back or exchange undergarments? How you expect customers to accept loose undergarments.

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mackthecat

March 14, 2026

Jockey No Longer Stands For Quality

I have purchased 100% cotton underwear from Jackey for more years than I can count. My most recent order was dreadful. The quality was so poor that the very thin cotton was rough and the sizing smaller than usual. When I contacted Customer Service via Chat I was told to return them. That was not my point. The agent then said that when I washed them the cotton would shrink a feel softer??? I had already washed the underwear in cool water with fabric softener and the briefs were still stiff, thin and uncomfortable. How was the CS response helpful in any way and support a Jockey's quality guarantee? I will never purchase anything from Jockey again based on the poor quality of their merchandise and the lack of concern from their Customer Service.

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Kristy Beltran

March 5, 2026

We've loved Jockey for years

We've loved Jockey for years! I had a little trouble with an online order recently, so I gave them a call—and they were absolutely wonderful. Fixed my problem in no time. So glad they're still as great as ever!

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Patricia

February 2, 2026

A sad discovery too late.

I am normally very pleased with my online Jockey orders. However, this time I did not read the description close enough and the pads are sewn in. I have always removed the pads and discarded them. I cut the tags off of 4 bras to run them through aquick wash and only then discovered that the pads were not removeable. Very dismayed.

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Lanark Holmes

December 20, 2025

Do not support this tirade of nonsense

My god am I sick of their adverts on discovery plus. It’s like an India team were told to make a westernised stock video, pick pretty white actors, a homely setting and give it a soundtrack from fiver. They play this thing. Ever. Damn. Break. I can only assume by the quality of the advert that the products are made from woven cardboard.

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thaddeus buttmunch

December 2, 2025

I have NO Problem with the Quality of…

I have NO Problem with the Quality of their products. They are head and shoulders above Fruit of the Loom, and, Especially, Hanes. BUT...I was just on their website, looking for Cyber Monday Bargains. I also checked Amazon for comparison. And: Amazon had a Cheaper Price, by a Large Margin, than Jockey-for their Own Underwear!

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Jennifer

November 22, 2025

I have been a fan of the elance french…

I have been a fan of the elance french cut brief for many years. T hey are well made with quality fabric and the fit is perfect. The word wedgie will drop from your vocabulary, you will only feel the comfort. If they stop making them I will be lost.

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Michael Eng

October 3, 2025

Far Inferior Product Now!

I have worn Jockey’s Elance Poco brief for over 15 years. I recently made a new purchase for additional briefs and come to find that they are far inferior to the prior product! They are far thinner material and overall quality is not the same!

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Suja Muralidharan

September 28, 2025

The product was not delivered from…

The product was not delivered from jockey and no customer care for refund also. Constantly I am in touch with customer care and they give the auto mail.no step for refund. It has been more than 20 days.

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