jiffylube.com Reviews
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2.2 / 5
Average user rating
193
Total reviews
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jiffylube.com Reviews
Read real experiences from customers of jiffylube.com.
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Jake Balsano
March 22, 2026
Jadon (Not to be confused with Jason)
Jadon (Not to be confused with Jason) Gave exceptional service. The knowledge and honesty go a long way. I will be back every time.
SD Morgan
March 16, 2026
Personable, honest, expertise
I stopped in just before closing, and they were out of synthetic oil for my SUV. No problem, I went back the next day, around noon. They had my car in quickly (I was 4th in line). One man came into the waiting area with what looked like a slab of road kill, but informed me it was my cabin air filter. Did I want them to replace? Ummm... of course! We all had a good laugh about it, and Gabe, when ringing up the bill, granted me the award for the nastiest cabin air filter in Jiffy history. I was so proud... Everyone, in the garage & inside, was great, & I appreciated the fast service. I highly recommend.
Greg Wehrstein
March 7, 2026
after pulling up for an oil change I…
after pulling up for an oil change I asked the attendant how much and was quoted 109.00 which is high but I said ok I pulled in to the bay it took about 30 min I have a ford explorer after the service was done the manager came to me and said it will be 149.00 I was shocked 40 dollars higher then the original quote when I asked why he said well your vehicle take 5 quarts of oil instead of 4 so it was and extra 15.00 for the quart it was obvious when I drove up that I had a vehicle which took 5 quarts instead of four so the attendant should have quoted the price at 124.00 in stead of 109.00 it was obvious that I would need 5 quarts the attendants statement was a false statmemt of material fact when the manager brought me the bill he stated to me that we were going to change the air filter but we didn't have the part in stock so when you come in the next time we can do it then so if they would have had the part they would have changed the airfilter with out my authorization and charged me for it this is bad buisness practice also when you go to jiffy lube web site they offer coupons for discounts any where from 15.00 to 25.00 dollars but if you don't down load and print the coupon they will not give you the discount unless you ask bad customer service if you are offering a discount you should give it to everyone even if you don't print the coupon that is good customer service the liffy lube Is on biscayne blvd Miami fla I can say this I should not be surprised it is Miami the the conartist capital of the world so remember that always check for coupons and be aware of adding unauthorized services to your bill on second thought just don't go to jiffy lube you are just better off as a last note you can buy five quarts of oil for 25.00 dollars with an oil filter at the auto parts store for from 25.00 to 150.00 you do the math it does not add up don't go to jiffy lube on biscayne blvd Miami
Teddi Rebecca Hamilton-Vaughn
March 4, 2026
I went to a jiffy lube in Ringgold Ga…
I went to a jiffy lube in Ringgold Ga on Dietz Rd. Today would have been my first time using their service. When I arrived there was 2 bays open with a car in each one. I pulled behind them a guy came got my information. I waited 20 minutes while a girl in PJ’s not a uniform worked in the car in front of me. Sh e was not near finished when advised them I was going elsewhere . I took photos but there is no option to upload them.
Khalid Zouibaa
February 25, 2026
I don’t get what i paid for i don’t like it
I used to go there to do oil change and i told them to do high mileage synthetic but they put semi synthetic blend wich is not totally safe for my car engine never ever back to jiffy lube
JA
February 24, 2026
Excellent - efficient, reliable, and good customer service
I have been coming to this particular Jiffy Lube for years and they are really outstanding. They are efficient, trustworthy, and good communicators. Sean in particular always gives amazing customer service. Highly recommended for all your routine auto maintenance (faster and cheaper than a dealership for sure)
George S
February 19, 2026
Jiffy Lube #3939 in Northfield OH - Poor service!
Went to Jiffy Lube in Macedonia, Ohio for an oil change, second time at this location. First visit was excellent service with knowledgable staff, Willie was his name (former Marine) that acknowledged my military service. This visit, the staff was not well trained, they tried to upsell to the most expensive premium service ($109), they didn't know where the dipstick was, and were extremely slow. They skipped multiple services that should have been included (windshield wiper fluid, wipers not checked, etc). It took over 25 minutes to complete the service and could not access my previous service records when requested. I just hope I don't have future problems with my car! (Work Order 2897) The signature on the paper invoice is not mine. The total charge was $96.38 - virtually double the amount spent on my previous visit.
JohnIL
February 17, 2026
So I took my vehicle to a Jiffy Lube…
So I took my vehicle to a Jiffy Lube near me. It's my wife's car and she was off for a day off so thought would be a good time to get oil change and a transmission service. Tire rotate wouldn't hurt either. What I figured would be at most a hour wait turned into a almost two hour wait. I was never given an explanation for delays or a apology from them. As someone who used to work in a service shop it's irresponsible not to keep customers waiting informed about delays. I think if you just need a quick oil change you might seek out one of these quick lube places. Any further maintenance or repair go to a more professional and skilled service shop. These places used to only specialize in oil changes but now have branched out into more money maker services. Maybe sometime you don't even need. I certainly would not trust these people at the Jiffy lube to do brake jobs, tune ups or more complex repairs. These reviews show a lot of negative reviews and experiences with Jiffy Lube's and many are independently owned. They are franchised and Jiffy Lube corporate passes any complaints onto the franchisee and accept no fault for a customers bad experience with the store. Because most good shops require an appointment and I was wanting a service that day. I fell into the trap of having to rely on a Quick lube place for a service. You pay a price for that convenience and you may not get a good experience either. My advice, plan ahead get full service shop to do work on your vehicle, let them get familiar with you and your vehicle so they can understand your expectations. They will also treat your vehicle more personally than just another one driving through the quick lube lane.
David Armijo
February 4, 2026
More like Jiffy rip off we took our…
More like Jiffy rip off we took our grand daughter a 2016 Chevy sonic. The car had a clean carfax as well as scheduled service done at my Chevy dealership here in Mesa Az. The two Albuquerque locations took my sonic in replaced the battery belts and a tension pulley that was NOT NEEDED according to a technician working at their location who admitted the actual employee that worked on the car misdiagnosed the original problem. BBB IN NEW MEXICO also refused to investigate or accept any proof provided about Jiffy Lube who BTW HAS MULTIPLE BAD REVIEWS. Corporate Jiffy lube refers you back to the thieving manager and also refuses to look into the many complaints about these thief’s. Spend your hard earned money elsewhere!
Randi Boulton
February 3, 2026
These gentlemen always go above and…
These gentlemen go above and beyond to make sure my vehicle is road safe. I love the service they provide and they even helped me with something with my vehicle that they didn’t have to. The absolute best! Thanks guys!!!
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