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Join 295+ users reviewing JEGS Performance. Read verified ratings and real customer experiences on jegs.com before you order.
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1.4 / 5
Average user rating
295
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for jegs.com.
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Read real experiences from customers of jegs.com.
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Keith Ashton
March 25, 2026
Had a Jegs electric kettleStopped working soon after purchaseAfter many weeks of complaining they sent a replacement to shut me upThis did not last very long before it too failed Jegs branded products are rubbish.
Shelly
March 18, 2026
my boyfriend has spent 1000s on parts with jegs for a build he’s doing and his block went in to a machine shop while he was waiting he bought the parts for the new block and didn’t open them then we found out they missed oiling rings we called twice to get the new ring but they wanted us to pay for a whole new kit instead of fixing there mistake and had an attuide on the phone and wouldn’t listen to us. definitely going to start buying for summit racing.
jim kelman
March 6, 2026
Talked with Zeth who was very helpful and knows his stuff. Answered and resolved everything question I had. Called back to add to my order. Talked with Peter in customer service who quickly took care of my. Friendly honest professional service I trust. Deal with these guys with no worries. Great job guys. Thnx
D.J Fritz
February 28, 2026
I ordered a radiator high-end 345 dollers came with no instructions I ended up missing work because my car was down because they listed drop in I'm thinking ok. Nope I had to order fittings for it. And it doesn't even mount in its to big, right drop in what a joke if you want overpriced crap that is listed for your vehicle but is not, order from jegs I never will, and I'm going to tell everyone that's into the car scene not too, unless they want a part that says it's for their car and it is not,
Hector Hernandez
February 27, 2026
I had some problem with defected merchandise,thanks to a girl named Alex my problem was solved right away,congratulations to Jegs for having such a great employee,she is definitely the best.
ANTHONY IVEY
February 25, 2026
I ordered parts on 01/19/26. After no parts and no update I contacted them. Said it was coming from 3rd party. Asked them to contact them. Said they would email. Still no update. Contacted again, said they would check 3rd party. Two days later no update. Contacted again said my part would be received 02/26/26. And they also confirmed with an email. Then next day received an email my order was cancelled and was reordered 02/19/26. Contacted them again. They said the 3rd party never got the order and had to replace it now with an expected date of 04/07/26. I cancelled the order. Three days later and still haven’t received a refund. Sounds like a lot of lying thieves to me. I’ll never order from them again.
Tom Bishop
February 19, 2026
Order transmission lines from jags a week later I find out that does not even for my truck do not count on jags to get you rolling they sent me lines for a four-wheel drive bronco versus a two-wheel drive automatic 7.3 l IDI diesel F350 two-wheel drive what a pain in the butt now I got to buy something else I'm out 600 bucks instead of 300 until I get my 300 back from jegs which they probably won't get that right
Mike
February 10, 2026
Placed and order and have heard nothing, sent two emails to shipping with zero reply and nothing shipped and no tracking!! Buyer beware as they like to take your money and not give you the product!!
Jay B
February 10, 2026
They have reasonable prices, the hold time before someone picks up the phone is average, and the people who help on the phone are very nice. My only concern is back orders. The back orders are usually longer than they state. Or at least that's been my experience.
Amber Harrison
February 1, 2026
Husband ordered a part for our Tahoe..just took the old part off and surprise, the new one they sent is for a totally different vehicle than the part we ordered! Now I'm sitting here with no car to get to work because I don't have the money to buy another part because I sent jegs my money for what was supposed to be the correct part..so until we are able to get the correct part my family has no vehicle to get to work or get the kids to school! Thanks jegs..for fing us over royally
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