jack1t.com Reviews
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3.1 / 5
Average user rating
54
Total reviews
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jack1t.com Reviews
Read real experiences from customers of jack1t.com.
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ShuF
February 19, 2026
Game of 2 halves
So I have a puffer jacket that was supposedly £375 but I paid £190 & on the scale I think its a decent buy BUT was it ever £375 probably not but as a marketing tool it worked. Add to that they market that if you sign up you'll get 10% off but only on non sale items. If you google them it near enough states that they have some form of perpetual sale so the discount is useless. So if you pay the sale price & are happy just understand that the full price doesn't really exist.
Tomas Cano Trujillo
December 29, 2025
Nerver again
Unfortunately, my experience has not been positive. I ordered a jacket on the 15th of December and, two weeks later, there is still no tracking information or clear delivery status. Customer communication needs improvement. Never again.
Tom Winterbottom
November 25, 2025
Excellent quality, stylish and a great fit…
I have a puffer jacket and a lighter waterproof from Jack1t. Both are exceptional quality, stylish, and fit perfectly. The shipping and customer service was also on point. I will be buying more from Jack1t.
Dee Gregor
November 4, 2025
Exceptional R4D Tramline Down Coat
I am another person who cannot understand the negative comments.I received my R4D Tramline Down Coat this morning!WOW, just WOW....I just love it! So pleased I utilised your size calculator and opted for a Large, as my usual medium would have been a tad too tight. The large uk 14 Fits perfectly!I am absolutely delighted with the styling; workmanship, the outer material and indeed the light weight nature of the 700 fill. I actually ordered at the right time as I was able to take advantage of the 25% discount too! Delivery was prompt and box packaging was in keeping with the cost of the coat.Just love my new coat, thank you so much!!
Lollo
May 9, 2025
I bought 1 Jacket from this company a…
I bought 1 Jacket from this company a couple of years ago and the product was top. 2 days ago i recived 2 jackets and it is not the same quality i was used to.I don‘t know what happend but i‘m disapointed, propably the last Jack 1t for me.
Shona
February 7, 2025
Quality !
This is my fourth jacket and once again, I am beyond impressed! The quality is absolutely top-tier, every stitch, every material, and every detail is crafted to perfection. These jackets are built to last, with incredible durability and style that never fades. I’m honestly shocked by some of the negative reviews because my experience has been nothing but exceptional. If you’re looking for a jacket that delivers on quality, comfort, and design, look no further. I wouldn’t keep coming back for more if they weren’t worth every penny! ❤️✨❤️
Frank
January 11, 2025
Customer service shines with its…
Customer service shines with its nonexistence. They simply do not reply. I returned an item but was not refunded. They just took my money.
RG
December 1, 2024
Run far away
Run far away. Horrible. The old brand, circa 2019, was quality and customer service. This new stuff is shit and the customer service is awful. Stay away
Anthony
October 27, 2024
Sweatshop stichingThe old Jack1t was quality but the new…
The old Jack1t was quality but the new store is definitely not the same quality I’ve bought 2 this year and the stitching has come looseVery disappointed Sweatshop quality
Phil
April 13, 2024
Superb design and quality, very warm.
My wife and I have bought 5 coats from Jack1t over a number if years. I have no idea where the negative comments are coming from. No issues with any of them. The down Nucl1us winter coats are superb. All coats have fantastic quality and detail. Superior to all the competitors at their price point. You have to pay Moncler, Canada Goose prices to get equivalent quality. As for North Face, Jack1t blows them out of the water for quality. Previous review made me laugh, as they are a woke brand too!
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